Are there authorized Lectric repair operations (stores or mobile)?

[RJB58]

I believe Rad has a mobile repair service affiliate. Does anyone know if Lectric has a similar setup? It is one thing for me to find a store that will service an ebike brand it doesn’t sell (just started down that path). However, if Lectric voids the warranty then I’m in worse shape. I will call Lectric to discuss but was curious if anyone has explored this already.

 

[Dorkyman]

Our XP 2.0 st bikes are extremely ordinary in terms of bicycle components, but I suspect bike shops sniff at them because they get totally cut out of any purchase profits. Not sure what a mobile van could accomplish except maybe educate the bike shops and provide exposure. But perhaps there are enough non-technical folks out there who would pay for a van to drive to them to do repairs. Hey, I never would have thought there would be enough people paying to have restaurant food delivered...

 

[FatChance]

The Phoenix office is now open without an appointment, so maybe they are more open to service beyond phone contact, but I do not know that for a fact.

 

[RJB58]

Our XP 2.0 st bikes are extremely ordinary in terms of bicycle components, but I suspect bike shops sniff at them because they get totally cut out of any purchase profits. Not sure what a mobile van could accomplish except maybe educate the bike shops and provide exposure. But perhaps there are enough non-technical folks out there who would pay for a van to drive to them to do repairs. Hey, I never would have thought there would be enough people paying to have restaurant food delivered...

The mobile vans perform service/repairs at the bike owner’s home or office. Rad uses Velofix.com.