Contacting Frey in the US

[mobsync]

I emailed Frey last week from their website and have not heard back from them. I have also tried the chat function and got no response. Does anyone know how long it takes to hear back from them?

I would like to know which models are currently in stock in the US warehouses.

 

[scrambler]

Chinese new year is coming up, a lot of factories will close during that period.
have you also tried email at [email protected] or [email protected]

 

[mobsync]

Chinese new year is coming up, a lot of factory will close during that period.
have you also tried email at [email protected] or [email protected]

Ok, I'll give those a try. Thanks!

 

[Taylor57]

I emailed Frey last week from their website and have not heard back from them. I have also tried the chat function and got no response. Does anyone know how long it takes to hear back from them?

I would like to know which models are currently in stock in the US warehouses.

I used [email protected] back in the day and had correspondence with Grace who was awesome.

 

[Reset]

My colleague responded to you through [email protected]. Have you received this reply email? I'm happy to receive your inquiry. Best regards.

 

[Ivy Ivy]

Hi all,
This is Ivy Wang, I'm co-founder of FREY BIKE. Glad to meet you all here!
I will come here and visit more often to see what we can do better for Frey friends.