All our riding is on paved trails. But, I'm a big guy. At 290 lbs I'm putting a lot of stress on the spokes. Should I have them replace the spokes or the wheel?Contact Giant if they have a resource. This is definitely a build problem unless you're a hard riding off-road rider. The first incident and second it seems were IN the warranty period and demonstrate an issue with the wheel build. I have NEVER broken, or have had any hub motor customer or friend have a spoke failure on a recreational/commuter bike. Not sure what you states consumer division does for its citizens, but some are very proactive in assisting with warranty issues. The entire wheel would be best served by a complete rebuild.
That's NOT a reason for them to fail. I load significantly more on my grocery hauler with me. NEVER a spoke problem. I'd have a good wheel builder use the current wheel IF it's a high-quality double wall. I would think it would be. I'm still on the side of a bad build. It'd be interesting to know which spokes, and spoke size as well as the brand/style rim used.All our riding is on paved trails. But, I'm a big guy. At 290 lbs I'm putting a lot of stress on the spokes. Should I have them replace the spokes or the wheel?
Not uncommon, if one breaks there's oft another one cracked & ready to go. What # spoke?Have had the bike right at a year. Broke the 1st spoke two months ago. Shop fixed it for free. Broke the 2nd spoke last month. Shop informed me this is not a warranty issue, but, they fixed it for free. Today, while cleaning up the bike I noticed number 3 is broken.
This sounds like an issue I had with improperly laced spokes that eventually, (after boocoo busted spokes),Had no problem for 10 months. I don't have a lot of confidence in the skill of my bike shop. I don't mind paying to get it fixed, just want it done right. I am getting tired of taking it in every week for another broken spoke.
This sounds like an issue I had with improperly laced spokes that eventually, (after boocoo busted spokes),Had no problem for 10 months. I don't have a lot of confidence in the skill of my bike shop. I don't mind paying to get it fixed, just want it done right. I am getting tired of taking it in every week for another broken spoke.