2017 Giant Road E motor issue

[Westindieman]

Hi guys, hope someone can help. I had a knee replacement 5 months ago then as part of my rehab I bought a bike stand and have been using by ebike since 3 weeks ago as an exercise bike without the motor on (it was OK the last time I used it before my op). I went out on it today then after about 10 minutes I got to a hill and noticed the battery and power indicator was flashing (battery was about half full). I turned it off then back on and the battery was showing as half full, but when I started pedalling again it went back to flashing and giving no power. Its likely it wasnt giving power at the start but I didnt notice. When I got back home I fully charged the battery but it is doing the same. DOes anyone have any idea why this is and what I can do to resolve it please?

 

[Westindieman]

I have since read about PAS issues so am posting these pictures so someone can advise if this looks OK

 

[DaveMatthews]

I have since read about PAS issues so am posting these pictures so someone can advise if this looks OK View attachment 184374

The magnet on the spoke should be pointing at the sensor on the frame. Looks like it is not.

 

[Westindieman]

The magnet on the spoke should be pointing at the sensor on the frame. Looks like it is not.

Thanks mate, I have adjusted it and tried the bike on the stand and the motor seems to be kicking in, I might try it on the road tomorra. Thanks again

 

[DaveMatthews]

Thanks mate, I have adjusted it and tried the bike on the stand and the motor seems to be kicking in, I might try it on the road tomorra. Thanks again

Hope that's the trick, and you're welcome mate!

 

[lannabi]

Hello, please I need help I have a problème with My electric bike motor, when I'm on kinda hard inclined road and I go lvl 3-4-5 assistance the engine start doing weird sound and I can't move forward, the sound is like constant clicking and metallic grinding. Keep in mind that in normal road with no hard inclined road, I have no problem, only when the Motor is in tention

 

[DaveMatthews]

Hello, please I need help I have a problème with My electric bike motor, when I'm on kinda hard inclined road and I go lvl 3-4-5 assistance the engine start doing weird sound and I can't move forward, the sound is like constant clicking and metallic grinding. Keep in mind that in normal road with no hard inclined road, I have no problem, only when the Motor is in tention

Sounds like you need to take that bike to a Giant dealer. What model is it?

 

[lannabi]

Sounds like you need to take that bike to a Giant dealer. What model is it?

Beaufort bonnet ( Ananda pédales assistance Motor)

 

[Westindieman]

Its not a Giant but you are posting in a thread about a Giant Road E