This forum was helpful when I was picking an e-bike, so I thought I'd post my experiences for others after 1000 miles on the RadCity I bought.
I'm a heavier rider ( ~300 lbs when starting), and I use the bike on a commute of a few hilly, suburban miles to work a few times a week. Its taken 18 months to go 1000 miles due to a rainy year, winters and, at about 800 miles, a broken elbow from skidding on wet leaves that kept me off the bike for 2 months. The RadCity has been great for commuting, I can get to work in almost the same amount of time as in a car without being overly sweaty, and then I can turn the motor to a lower setting for the ride home for more exercise. I am in the best health I have been in since I was in college.
I have the shorter RadCity, but even at 6' 2", its still a good fit for both me and my wife who's almost a foot shorter. I usually ride the bike on setting 1, using 2 or 3 for busier roads to keep at 20 mph and 5 only for the bigger hills here.
I have had to have some repairs done. The pedal post rounded at one point and the pedal fell off. I had a bike shop install the replacement hub that Rad Power sent me under warranty. There's been a couple of flat tires as well as a broken spoke that I replaced myself. When the bike first arrived the gear protector was bent keeping the shifter from going past 5th gear, Rad Power sent me a replacement. Currently I can't get the bike to shift to 7th gear again, but I haven't had time to sort out why.
The most annoying thing about the bike is adjusting the brakes. There are a lot of stop signs where I live and so a lot of stop-go. I have to adjust them every few weeks and that rear one is particularly annoying because to adjust it you have to remove it completely. I need to upgrade to hydraulics, but Covid's delayed that plan. A smaller annoyance is that sometimes the hand throttle won't respond. You have to cycle the button to get it to work again. I can never be sure when its going to work, but its probably a bad habit to rely on it anyway.
The battery is starting to show signs of losing capacity, but still rarely goes lower than 4 bars out of 5. Getting a car rack for the bike was expensive, but unavoidable - a rack for such a heavy bike is going to be expensive. The medical bills for the elbow cost more than anything else anyway.
I don't regret getting the RadCity at all. I'm not the most gentle or lightest owner, and yet its had just the one significant problem. Looking forward to another 1000 miles.
I'm a heavier rider ( ~300 lbs when starting), and I use the bike on a commute of a few hilly, suburban miles to work a few times a week. Its taken 18 months to go 1000 miles due to a rainy year, winters and, at about 800 miles, a broken elbow from skidding on wet leaves that kept me off the bike for 2 months. The RadCity has been great for commuting, I can get to work in almost the same amount of time as in a car without being overly sweaty, and then I can turn the motor to a lower setting for the ride home for more exercise. I am in the best health I have been in since I was in college.
I have the shorter RadCity, but even at 6' 2", its still a good fit for both me and my wife who's almost a foot shorter. I usually ride the bike on setting 1, using 2 or 3 for busier roads to keep at 20 mph and 5 only for the bigger hills here.
I have had to have some repairs done. The pedal post rounded at one point and the pedal fell off. I had a bike shop install the replacement hub that Rad Power sent me under warranty. There's been a couple of flat tires as well as a broken spoke that I replaced myself. When the bike first arrived the gear protector was bent keeping the shifter from going past 5th gear, Rad Power sent me a replacement. Currently I can't get the bike to shift to 7th gear again, but I haven't had time to sort out why.
The most annoying thing about the bike is adjusting the brakes. There are a lot of stop signs where I live and so a lot of stop-go. I have to adjust them every few weeks and that rear one is particularly annoying because to adjust it you have to remove it completely. I need to upgrade to hydraulics, but Covid's delayed that plan. A smaller annoyance is that sometimes the hand throttle won't respond. You have to cycle the button to get it to work again. I can never be sure when its going to work, but its probably a bad habit to rely on it anyway.
The battery is starting to show signs of losing capacity, but still rarely goes lower than 4 bars out of 5. Getting a car rack for the bike was expensive, but unavoidable - a rack for such a heavy bike is going to be expensive. The medical bills for the elbow cost more than anything else anyway.
I don't regret getting the RadCity at all. I'm not the most gentle or lightest owner, and yet its had just the one significant problem. Looking forward to another 1000 miles.
