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    Specialized Turbo Vado/Como/Tero/Tero X User Club

    I got my Vado back on Saturday with a new motor installed. LBS filed the warranty claim last Saturday, had confirmation from Specialized on Monday, received the motor Friday, and had it ready for me Saturday morning. Not bad at all, definitely pleasantly surprised after a couple terrible...
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    Specialized Turbo Vado/Como/Tero/Tero X User Club

    Sorry to hear about your bike Stefan. I come with similar bad news on my 2022 Vado. Shortly after hitting 1,000 miles, my motor completely cut out while riding (with the battery near full). The display said to check the app for an error message, and the app said "The motor had an internal error...
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    Winter Is Coming - Biking in Cold Weather

    I got their extreme cold weather version. I wouldn’t bother with anything lighter than that. They’re good at blocking wind but definitely don’t make my hands hot. I don’t have much experience winter riding but am liking the studded tires so far. Extra rolling resistance isn’t that bad...
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    Winter Is Coming - Biking in Cold Weather

    Got my winter tires on earlier this week and put them to use today. After dropping my son off, I tested out my braking action on some ice patches and was impressed. Very easy to see where the studs were carving through the ice. The wool base layer and bar mitts have been fantastic. Wind chill...
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    Winter Is Coming - Biking in Cold Weather

    This thread is an amazing resource. Thanks for sharing!
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    Winter Is Coming - Biking in Cold Weather

    I decided on tires: ordered the Schwalbe winters. Was debating between those and the Marathon Winter Plus and realized the marathons don’t come in my size. I also got a winter helmet, more for convenience than anything. Smith Scout, which can be used for skiing and cycling. I think I now have...
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    Winter Is Coming - Biking in Cold Weather

    Thanks Rich, that’s exactly the experience I needed to hear. Hope your collarbone has made a full recovery. Any concerns with moving from. 2.3 inch width to 2.0? I’m thinking if I run the 2.0 width winter tires at the low end of the tire pressure that should alleviate any smoothness and...
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    Winter Is Coming - Biking in Cold Weather

    Alright, I've settled on a few things - got the Bar Mitts Extreme cold weather and a wool base layer pants/shirt from Minus 33. I'll also get a balaclava. I already have rain pants and jacket and winter pants and ski bibs, so I think I'll see if I can make due with those. As for riding safety...
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    Winter Is Coming - Biking in Cold Weather

    Great pics! No chance I would be riding in that. I expect only 5-10 days a year where we will have that much snow on the roads. In those cases, I will certainly drive. I'm mainly thinking about when there is a dusting of snow or some remaining brown slush on the road.
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    Winter Is Coming - Biking in Cold Weather

    Yeah, safety is definitely a concern and one of the things I'm trying to decide: should I get knobby tires to ride in light snow, or should I just drive the car if there's any snow on the road? I bike mostly residential suburban streets with a 25mph speed limit on the way to drop my son off at...
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    Winter Is Coming - Biking in Cold Weather

    Here in the Chicago suburbs, cold weather is just around the corner. This will be my first winter owning an ebike and using it as my primary method of transportation. I bike my son 3 miles to daycare every morning and also bike for general errands, grocery runs, etc. I won't need to do long...
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    Ebike rack

    Here's a relatively cheap option: the Weize hitch rack currently on sale for $150 (or there's a foldable version for $170). Rated up to 120 pounds for 2 bikes. I just assembled and used it for the first time today. Definitely not as nice looking as the 1up Surrey Pete has, but it's sturdy and...
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    Advice. Looking for an ebike to bring my 4.5 yo to school 1 mile away in NYC

    Good point, the dense urban environment does make it tougher. With only a mile to the daycare, it really depends on the specific route. Also, my experience with daycares has been different than yours. We had two daycares in downtown Chicago and both allowed us to leave a folded up stroller...
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    Advice. Looking for an ebike to bring my 4.5 yo to school 1 mile away in NYC

    I’m surprised there haven’t been more recommendations to use a bike trailer. A Burley Bee trailer is $330 and can hold up to 100 pounds. You could then pair that with whatever ebike meets your needs and budget. If I were you, I’d ask the daycare if you can fold up the trailer and store it there...
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    [UN-RESOLVED, Again!] Specialized "Rider - I Don't Care" Support is non-existent, what is YOUR experience? (poll) (NEW SYSTEM IN PLACE 4-21-22)

    Rubio, when was that? I wonder if their service has fallen off a cliff just recently.
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    [UN-RESOLVED, Again!] Specialized "Rider - I Don't Care" Support is non-existent, what is YOUR experience? (poll) (NEW SYSTEM IN PLACE 4-21-22)

    I agree with your edit Guru. Specialized support is just non-existent. I haven't been able to get the alarm feature to work on my new Vado 5.0 IGH. LBS that I had it delivered to doesn't know anything about the feature. I have tried everything to get it working but am wondering if the alarm just...
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    Specialized Turbo Vado/Como/Tero/Tero X User Club

    Has anyone gotten the alarm feature to work on a new Vado? The System Lock functionality works fine, but I haven’t been able to get the alarm to sound regardless of how much I move the bike. My Vado 5.0 was delivered in March 2022, so I think it should have this feature on the bike. I have...
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    [UN-RESOLVED, Again!] Specialized "Rider - I Don't Care" Support is non-existent, what is YOUR experience? (poll) (NEW SYSTEM IN PLACE 4-21-22)

    My issue was with a helmet purchase directly from the Specialized website. So Specialized is the first tier of support. I understand folks here wanting to defend Specialized - they make great quality products. But when they're shifting more to a direct-to-consumer model, they need the support...
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    [UN-RESOLVED, Again!] Specialized "Rider - I Don't Care" Support is non-existent, what is YOUR experience? (poll) (NEW SYSTEM IN PLACE 4-21-22)

    I bought my first Specialized bike a couple weeks ago - a Vado 5.0 IGH. I also bought a Mode helmet but never received the helmet. Same experience as you - impossible to contact them. I opened multiple tickets online and called daily and couldn't get a response for a week. I started leaving...
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    Specialized Turbo Vado/Como/Tero/Tero X User Club

    Checking back to see if anyone has attached a trailer to their Vado IGH. I'm trying to figure out how to tow a Thule Chariot with my Vado 5.0 IGH. From the Specialized site, I see that the rear hub is "Enviolo Heavy Duty, 380% range, 6-bolt, 10x135mm, 32h". Looking at the Thule adapter guide, I...
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