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    Known Issues & Problems with Serial 1 Products + Help, Solutions & Fixes

    The frames are made in Taiwan. Very high quality, no question.
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    New Serial 1 RUSH/CTY Speed

    You can adjust the cadence to your preferred pace by using the Enviolo app. I set mine down to 60, plus adjusted the Eco-Tour-Sport-Boost settings from the controller on the handlebars up to 25-50-75-100.
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    Serial 1 saddle

    I took off the Cambium and put on an Ergon. Much happier pedal pusher now.
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    Pairing the Enviolo with your app

    To pair the Enviolo with your app, turn the bike on, open the app, and hold the white button in on the hub for 3-5 seconds, until it starts to flash blue. I just learned this from Rich at Enviolo. I did the firmware update, lowered the cadence from 75 to 66, and calibrated the hub while...
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    Serial 1 saddle

    I have a leather Brooks on another bike and like it. Cambium turned out not to be my bum's friend.
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    Serial 1 saddle

    The C67 looks nice and all, but it is still a cambium...too hard...no foam or gel. Why don't you get one and let us know how you like it?
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    FS: Brooks Cambium C19 saddle

    The Cambium is waterproof and designed for a more upright riding position. It is made from vulcanised rubber and strong lighweight nylon. It has about 10 hours of use and is like new. $80 shipped CONUS.
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    Serial 1 saddle

    I previously swapped out the stock saddle for a Brooks Cambium C19, and put that on a Kinekt suspension seat post. After a some weeks and miles later, today I put the stock saddle back on. What an improvement! The Brooks has a great shape, and looks cool, but is almost as hard as a rock. The...
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    Rush/CTY : ABUS Lock - Match Glove Box

    Confirming that my Abus Bordo 6500K Granit Xplus was keyed correctly, and fits nice and snug in the storage compartment. I had to order thru a bicycle shop who is an Abus dealer. It uses the same key as the storage compartment, using your personal code to order the unit.
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    Video Review

    The longest ride I've done was 16 miles, using a combo of sport and a lot of boost modes. It was fun to see how zippy it is on boost for no good reason...there were no hills...and I used up about 1/5 of the battery. For sure if you are on tour most of the time you will get your 30-40 miles no...
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    Video Review

    The very low center of gravity makes for a nimble handling machine. I can even ride with my hands off the bars, but I am not a big risk taker (also a motorcycle rider), so I don't do that for very long. The balance is good, it is quiet, and the torque off the line really gets you in motion from...
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    Video Review

    Gmanx, you will not be disappointed! I have the Rush/CTY, and am fine with the 20mph governor. I am past my prime, and just enjoy the world passing me by at 15-20mph. Plus I am not commuting, so there is no hurry for me. Let us know when yours arrives. The assembly is easy. Soon you will be on...
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    Video Review

    He covered it all! A super fine e-bike! Mine is charging up and I will hit the bike path soon...
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    Serial 1 Announcement Discussion

    This site sucks for posting pics. Why don't they upgrade and make it as easy as most other forums? Anyways I am really enjoying my Rush/City! For a water bottle, I got a strap-on velcro unit that sits on top of the top tube. Works for me. I just went out for a brisk sunset ride in my...
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    Serial 1 Announcement Discussion

    Always says my files are too big to post images. Sorry.
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    Serial 1 Announcement Discussion

    Brooks sent me the non carved Cambium C19 saddle, even though I ordered the carved model. Maybe the Italians aren't too good with English? It feels pretty good so far. It sure looks good! It is on the harder side, but comfortable. The RoadRunner hydration pack works fine, but made my back...
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    Serial 1 Announcement Discussion

    I went on an 8 mile workout ride this morning. I gotta say, getting this bike is the best thing I have done for myself healthwise, in a long time. My ride included the steepest hill in my neighborhood, about 1/4 mile uphill and about 200' rise. I put it in Boost mode, and pedaled furiously. The...
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    Serial 1 Announcement Discussion

    So after a few nice rides, I decided I need a few upgrades. 1. Kinekt suspension seat post. 2. Brooks Cambium C19 Carved seat. 3. Crane E-NE bell in Scotch Bright Alloy. For carrying water, I ordered a Water Buffalo Road Runner Hydration Pack, since there are no bosses on the frame.
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    Serial 1 Announcement Discussion

    Disappointed that there are no water bottle bosses on the Serial 1. Is this common on e-bikes? Just because we are using less energy, doesn't mean we don't need to take a pull now and then.
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    Serial 1 Announcement Discussion

    Unable to post pics...says file is too big.
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