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I've been experiencing an issue with my Cannondale Synapse Neo where the right side pedal crank arm keeps coming loose. It's been to my local bike shot (Cannondale certified) and they tighten it. It comes loose again, especially on hillier rides where I'm putting down more power on the pedals...

FOLLOW UP ADDED - MAR 2023 (see below) FOLLOW UP ADDED - AUG 2021 (see below) I live in a very hilly area and ride mainly quiet country roads and light gravel trails. I also ride with some relatively fast riders (28 - 32 km/hr avg speed) occasionally and so I went searching for an ebike that...

Brand new to ebikes (Synapse Neo 1) and am looking forward to doing some longer rides (200 km +). For those carrying an extra battery (or more) I'm curios to know how you're doing it (specifics welcome) as well as any tips or advice you might have. My setup uses a Bosch Powertube (500wh) and...

I've had my new Synapse Neo 1 (Purion display unit) for a week now and notice that its speed reading is about 3 km/hr faster than my wahoo speed sensor I put on the bike. This means the assist is cutting out at around 26 _ 27 km/hr instead of 30 km/hr. The wahoo speed sensor seems accurate, as...

Hi! Just purchased a Cannondale Synapse Neo 1 (2020) last week and am loving it. It's done an amazing job at flattening the steep climbs in my area and I'm having a blast. I've managed to put in just over a hundred kms so far and the bike is a pleasure to ride. I've typically been riding in...