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I hope our stories serve to help people avoid dealing with this shonky company!

I bought a Vado turbo bike from a local supplier who let me ride it around for awhile so I’ve learnt a lesson - don’t buy expensive items unless you can see , touch and play with them . Also these guys have been in business for awhile and have a great reputation for good service with both their...

Hi Guy's , just an update on my situation. I managed to get hold of George, the owner of Reef bikes. He is an arrogant person who basically (AND RUDELY) said i would not get a refund or if I did it would be minus a huge cancellation fee! Both actions illegal. I put pressure on my credit card...

Hi all, I ordered and paid for an electric bike from Reef Bikes Pty ltd, based in Sydney I believe. I paid on 5th of July and was told delivery would be after 15th of July. I needed a bike to help with my rehab after a knee replacement. When the bike or any communication did not arrive by the...