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Help! My ST2S cycles on and off while riding, sometimes every couple of minutes and sometimes nearly constantly. The problem is always the same: The OMNI screen flashes a bunch of pixelated vertical lines, turns white, then shuts down while I'm pedalling. The problem only happens while I'm...

Great advice here. I'm have a new 4G OMNI unit that I'm planning to install myself. Could someone post the diagram they got from Stromer on this forum?

I got a 4G OMNI unit from Stromer and want to replace it myself. I seem to remember seeing a YouTube video a while back showing how to do this, but now I can’t find it. Anyone have a recommendation for a good how-to video for replacing the OMNI C?

Does the $390 price include labor to install or is that up to the individual bike shop?

There's discussion on this in the "3G (GSM) technology in the USA is expected to be gradually discontinued starting January 2022" thread in the Stromer forum.

Word from the only authorized Stromer dealer in AZ is that they'll need to replace the OMNI unit - same process as the 2G to 3G transition back in 2019. However, back then, Stromer set a single, all-in price for the new OMNI to include labor (and presumably reimburse shops that did it). Anyone...

Haven't received any notification from Stromer about this. How do I go about getting a new OMNI? (Did this a couple years ago when the 2G network shut down, but then I lived in a city with a better Stromer dealer.)

Got the Baramind bars a few weeks back. They're great! No issues installing them at all. Readjusting everything after installing the bars actually gave me a more comfortable cockpit. The only problem so far is that they almost work too well at dampening vibration... The first few times I rode my...

I bought a secondhand 2017 ST2s back in January, and it's awesome! It's so fun to ride I've regularly been out in sub-freezing temperatures in northern Utah. I like it even more now that coronavirus is making public transportation less appealing. My only complaint is that it took a month of...

Ahhh, 1/3" actually makes more sense than 1/3 of the total travel. If that's the case, the seatpost should compress slightly - and stay that way - whenever I sit on the bike, correct? The manual does not state anything about measurement units. The entirety of the adjustment instructions are...

I just got a Suntour SP12 NCX seat post for my Stromer ST2. It feels good (even better than the Satori Animaris suspension seat post). My only complaint is that the adjustment instructions in the manual are TERRIBLE! How do I know if it's "1/3 compressed" while I sit on it (without moving) even...

I had *exactly* the same issue after upgrading to an OMNI-C on my ST2s in January. Ride data was showing up on the OMNI app under the Bike screen, but nothing on the User screen. It was weird. I contacted Stromer USA by email. They said it was "definitely a software issue" and suggested giving...

UPDATE: Finally got registered with Stromer on Friday - a week and a half after my LBS called them with the request! This isn't that long in the greater scheme of things, but it felt like forever because I couldn't access the app, lock my bike, or do any of the other fun stuff with a connected...

UPDATE: Called Contender to ask about the labor charge. They refunded it 100% when I pointed out the Stromer price sheet stated that $349 is inclusive of all shop charges. Thanks, bluecat! Contender Bicycles, the authorized Stomer dealer here in Salt Lake City, charged me $45 for labor when...

If I'm reading that correctly, it looks like it's $349 all in (no additional labor charges) to upgrade the OMNI display and NO charge to change the registration. Has this been everyone else's experience when upgrading the OMNI or buying a secondhand Stromer?

Did you have any trouble installing the Baramind bars, i.e. does the additional rise and sweep stretch the cables? I ordered the BAM Trek version for my new (to me) ST2s. The first couple days of riding have been a bit jarring. Fingers crossed that installation will be pain-free!

Glad you had a good experience. Me, not so much. Any info on an official Stromer position on charging for changing the bike registration?

Hi folks, I just bought a used Stromer ST2s and am really excited about the bike and getting out on the road with it (maybe when it stops snowing?). Unfortunately, my initial experience with the authorized Stromer shop here in town has been less heady. Not only have they been slow to upgrade...

Just in time for 6" of snow to fall here in Salt Lake City! Luckily (?), the LBS that services Stromers here is taking forever to update the registration and upgrade the OMNI display to the 3G version (that one that, you know, actually works now that the U.S. 2G network is kaput). Looking...