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I Emailed my LBS who is also a Giant dealership and they have four 2019 Quick E+ on display and none of them have the guard. He didn't know it had a guard until he looked at the Giant web site. Have not been able to take a picture of my wife's Quick E+ she loves riding so much, we also picked...

I noticed your Quick E+ does not have the chain guard on the front sprocket as shown on the giant web site: https://www.giant-bicycles.com/us/quick-eplus-1-2019 the reason I am asking is my wife bought a Quick e+ and it came without a guard.

Here’s the web page for the picture: https://www.bouldercyclesport.com/new-giant-ebikes-in-stock/ and another QuickE+ without a guard I found on a stolen bike page:https://bikeindex.org/bikes/420463. I will check my LBS in my area to see if their floor stock have the guard I would think that...

Here's a picture without the guard i found on the internet.

I just got a 2019 Quick E+ for my wife I noticed the shield or guard over the crankset was not installed as in the photo on the Giant site:https://www.giant-bicycles.com/us/quick-eplus-1-2019 but looking at your crankset there is no guard or shield either? Will contact my Giant dealer tomorrow...