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Beyond frustrated with Stromer. Started with a ST2 S, which went through a slew of cable failures, repairs, and out of pocket expenses over a period of 8 months or so. That ST2 S was replaced with a ST3, only for that ST3 to brick the day after I received it. The bricked ST3 was replaced...

I'm assuming you want a front rack. If so, definitely not - at least not without some heavy modifications. No eyelets in fork, or screw mount where the fork meets the head tube to mount the rack.

Boost mode is when you hold down the plus button on the power level selector, and the bike moves forward without pedaling up to 12 mph (at least on my ST2S). Basically a limited throttle which is really convenient in certain situations. Boost has been removed for whatever reason on all new...

Just a FYI - Got a flat and learned the hard way the Torx key for the ST3 is a T70 which is a non standard bike part that I'd wager a majority of bike shops won't have. Also, if anyone knows how to enable the boost function, that would be great. Looks like it's disabled not only on my bike...

In addition to the flex stem (happy it's working well for you!), I would recommend Baramind flex handlebars. For me, the combination of the handle bars and a flex seat post handles all but the most terrible of pot holes.

lol.. I had my ST2S replaced with a brand new ST3 on 6/2 because of warranty issues. Had the ST3 for all of 1.5 hours before I experienced an error (210005), but the bike worked fine. The next day, the bike shut down 1 mile into a 1.5 mile ride to the gym, and wouldn't turn back on unless...

To provide an update: Motor went out again 2 days after the repair. After that I more or less demanded the bike be replaced (I originally asked for the bike to be replaced when the second motor cable incident occurred), and after much back and forth my ST2S is being replaced with a ST3. In...

Kozy's has it handled, but I appreciate the suggestion!

Wow, bit testy. Tomi is the SVP of Global Sales for Stromer, and he only directed me towards the dealer for standard warranty coverage. Which fine, but this is the second time I have now been without a working bike for greater than 3 weeks, and that in my opinion is unacceptable considering...

I'm in camp 2. 2400 miles on my ST2 S since August of 2018 riding around Chicago, and I'm on my second motor cable, and my O ring went out. Premium priced bike, garage support. It got to the point I needed to reach out to Tomi Viiala via Linkedin to vent my frustration. I wouldn't be able...

I couldn't get anything in at a reasonable time (I bike courier), so I did the next best thing - lit the crank on fire and smacked it with a hammer to get the mm of needed clearance. Working on replacing, however.

Hi all, Took a hard fall on some black ice with the brunt of the fall centering on the right crank arm. I believe the fall bent the crank arm in every so slightly which is now causing the chain ring to grind against the chain stay. I have a couple of options: 1) Buy a new crank set - If I...

The motor and battery contribute the majority of the bike's weight. So if you want to save on shipping take the back wheel and battery.

I have a tiny car and was able to squeeze a ST2 S with rack by folding down my back seats and removing the front wheel. You should be fine, just keep in mind though when putting the front wheel back on your brake rotor alignment might be off. Also make sure you have the clips that clip into...

Had the same exact issue with my ST2 S. Faulty motor cable with occasional backwards motor. First time it happened to me the peddle slammed full force into my leg. Second and third time it happened I luckily knew what was occurring and was able to move out the way and let the motor spin until...

Thank you for all the recommendations!

Hey Ravi! Purchased a ST2 S back in August, and have since put on ~850 miles. I'm looking for Chicago bike mechanic recommendations for regular tune ups and general questions. Could you possibly recommend anyone? Tried to PM you, but wasn't successful do to "Spam like elements". Danny