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We are designing a full suspension model. Will share the specifications, release timeline and configuration once finalized.

Much Appreciated! Thank you :) I can be reached at +1 7824461714

It is 21 Kgs with the battery. Photon lite would be available beginning June 2024. Our team us doing final testing before mass production.

For our second production run, we're down to our last 4 Photon Pros. It's been incredible, and after these 4 Pros we're sold out for this batch—thanks to the overwhelming support from the Ebike community! We do have a few Photon Pure and Photon Mini models in stock. Right now the we are...

Our team typically sends out these details within 12 hours after the bikes have been picked up and UPS has confirmed that the shipment is processed and waiting for DG/Hazmat clearance. Here’s a brief overview of the timeline: UPS takes about 12-16 hours to process the initial paperwork once...

Your bike is being shipped tomorrow 😁 This is the truckload of bikes that we shipped today!!

Here's a glimpse of our bustling not so ZEN- CRAZYVILLE facility as we prepare to ship out all the freshly built bikes this week. We're making steady progress in fulfilling all orders!

It seems they’re rolling out the red carpet for us, taking up to 72 hours to conduct their "due diligence" because we updated our accounts! Thanks for the heads up.Appreciate your patience and sense of humor through this!

including the battery and racks Photon weighs around 32 kg/ 71lbs. Weight without battery is 27.5 kgs /60lbs

June 30 is the standard date we set for all checkouts 😅

Hi @Mo Shippy we should be able to ship your bike sometime in the last week of April.

There is no product in our lineup with mid drive, cassette and chain. We believe that mid drive paired with belt drive gives high performance and low maintenance.

Somewhere in the Atlantic ocean finding its way to Canada port. We are meticulously tracking the shipment. According to the latest update we have, the shipment arrives Canada port on 21st March, and it will take around 48 hrs for DG clearance and approximately 3 days for it to reach Halifax...

Hi Jeremy, Here are the bike Photos with Model names. Both Photon Pro and Photon Pure models are available in White, Grey and Lime green. Photon Mini is available in Grey and Mallard blue. PHOTON PRO: Mid Drive 500W 52V motor, Enviolo Heavy duty, UL certified 1000+Wh 20Ah 52V battery PHOTON...

@FiremarshallDave @Explorer-1 Thank you for highlighting this, it was a typing error on my end, it has been corrected now. It's important to ensure we avoid sharing incorrect information.

Hi @JGcycle Weight of the Pure without battery is ~26 Kgs / 57 lbs Weight with 780 Wh Battery is ~ 29.5 Kgs / 65 lbs Weight with 1040 Wh Battery is ~ 31kgs / 68 lbs

No worries! I am curious what component of the Omega has a 4 yr warranty?

Hi @Cybersnow Zen Photon Pro comes with the following warranty: 3-year warranty on the battery, and it has passed UL-2271 standards. 2-year warranty on all electronics - motor, controller, charger, display, and bike components (except the wear items like tires, belts, etc.) It has a lifetime...

Hi! @tgianco . For orders placed today or this week, the bikes would be shipped second week of April. For tuneup and service, we can work with any bike store you trust or near your place. Just let us know their contact information/address and our team will coordinate with them.

Here is the 2024 Photon Lineup!! We're excited to share it with the EBR Community. Photon Pro, Photon Pure, Photon Mini and Photon Dog. Lol! More details to follow.