Search results

  1. William - Bosch Team

    Known Issues & Problems with Bosch Products + Help, Solutions & Fixes

    This would be awesome! I personally always charge to 100% so that I don't have to think about it, but I definitely see the demand for this kind of feature. I'm not sure what the future holds in terms of Bosch battery charging, but I'll cross my fingers.
  2. William - Bosch Team

    Going to a larger front chain ring on a gen 4 motor

    Minor changes in gearing generally don't cause any programming issues or error codes, but we share the official response so that there are not any surprises should you encounter an issue. The OEM designs their product to behave in a certain way, Bosch is just a component supplier, so it is up to...
  3. William - Bosch Team

    Known Issues & Problems with Bosch Products + Help, Solutions & Fixes

    Great question! Disconnect as soon as reasonably possible. If you charge overnight, disconnect the next morning when you wake up and notice it's full. If you forget about it until later in the day, that's OK too. The system will eventually trickle-charge to top it off if it gets low enough, but...
  4. William - Bosch Team

    Known Issues & Problems with Bosch Products + Help, Solutions & Fixes

    The Bosch battery will automatically stop charging when it is full. Overcharging is not a concern.
  5. William - Bosch Team

    Going to a larger front chain ring on a gen 4 motor

    The DU looks at wheel speed and motor output, among many other things. It is able to determine what the max speed should be based on the max gear ratio, etc. If a larger chain ring is installed, it may trigger an error code as the max wheel speed won't "make sense" to the DU if the new gear...
  6. William - Bosch Team

    When the hell are Bosch’s 625wh batteries going to be available?

    I'm not 100% clear on the order in which charging takes place since it's changed once or twice over the past few years I've been with Bosch. I do know with certainty that it will fully charge both batteries. Keep in mind- the Bosch charger essentially just sends the "wake-up and charge" signal...
  7. William - Bosch Team

    Bosch PowerTube 500 RIB Handle Broke

    Sorry to hear your RIB handle broke! The RIB System is 100% a Trek/Electra design/product. Trek designed their RIB System to attach the Bosch PT battery and Bosch power cable to their Trek/Electra eBikes. All other OEMs use Bosch's standard PT mounting system, as far as I'm aware. For RIB...
  8. William - Bosch Team

    Known Issues & Problems with Bosch Products + Help, Solutions & Fixes

    Hi All, In response to your detailed reports of issues with navigation, we've been working on some things. Please see message below, shared on behalf of our Marketing Director here in North America. As mentioned, I will make contact via direct message with a few of you in hopes of setting up a...
  9. William - Bosch Team

    Known Issues & Problems with Bosch Products + Help, Solutions & Fixes

    Thank you for this! I've shared the specific details with the team.
  10. William - Bosch Team

    Known Issues & Problems with Bosch Products + Help, Solutions & Fixes

    I'm very sorry for everyone dealing with Nyon navigation issues. I'll share your feedback with the team(s) this morning. In response to Steve's feedback from last week, I got additional people involved, so hopefully we can make more happen.
  11. William - Bosch Team

    Bosch Performance Line 3.0 65Nm owners please respond.

    You are welcome! I have a crank spindle/chainring spindle that I removed from a Gen3 DU- I'll share a video of the "play" I described once I figure out where I lost it.
  12. William - Bosch Team

    Bosch Performance Line 3.0 65Nm owners please respond.

    There is a small amount of play between the (2) gears used inside a Gen3 DU design- this allows for a smooth and efficient gear mesh. No play would mean more tension/resistance, which would mean less efficiency. Since you have a 65Nm version of the Gen3, I believe both internal gears are...
  13. William - Bosch Team

    When the hell are Bosch’s 625wh batteries going to be available?

    I just spoke with my contact. The current ETA is still accurate, though supply may be limited. I was also told that there was been sporadic availability during the past few months, but the available units may likely have been grabbed by whatever shop was quickest on the "item watch" emails...
  14. William - Bosch Team

    [SOLVED] Power feed from CX motor

    Aftermarket modification for the integration of electronic shifting components is not recommended by Bosch. Factory-integrated eShift systems use a special cable from Bosch, in addition to application-specific software on the drive unit. The OEM also would have designed the eBike with the eShift...
  15. William - Bosch Team

    Known Issues & Problems with Bosch Products + Help, Solutions & Fixes

    Hi Steve, they are still working on it. I THINK it will be addressed via a software update very soon, but I need to check back in with them to confirm the timeline. I'm sorry to hear about yet another bad experience with Nyon. I'll forward a screenshot of your message to them, along with...
  16. William - Bosch Team

    When the hell are Bosch’s 625wh batteries going to be available?

    I'm sorry to hear you are still waiting on your new battery. QBP shows they are expected in 2 days. This could change, but may be a good idea to check in with your shop and make sure they are ready to order as soon as they come into stock. I realize this has been said before, but this is the...
  17. William - Bosch Team

    Possible to Switch Batteries? (cross posted to Trek Forum as well - please delete if that's not allowed)

    You are correct. It allows Trek to produce a single frame style for a given product line (Allant+ in this case), but to spec different size batteries on different models.
  18. William - Bosch Team

    Possible to Switch Batteries? (cross posted to Trek Forum as well - please delete if that's not allowed)

    Perfect! I was looking for a picture of this, thanks! @jpa2825 If your Domane+ has a spacer like this, the swap should be easy, but I'm not sure that it does.
  19. William - Bosch Team

    Possible to Switch Batteries? (cross posted to Trek Forum as well - please delete if that's not allowed)

    Great question! [edited for accuracy 6/22] Trek uses the PowerTube vertical variant for everything RIB system. 500 vertical to 500 vertical would be a direct swap in terms of the bare Bosch battery, BUT I believe the Allant+ frame is designed to use a 625 Wh battery. For the Allant+ models that...
Back