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Just went out this afternoon and got up to around 43kph (cadence was around 102) as shown on the display - but I did have a bit of a headwind. Previously I have achieved around 47kph. Keep in mind that when I look at the recorded ride in the app, the 43kph max is recorded at around 47kph max...

I assume you are in Turbo mode and the presets in the app for Turbo are set to 100%?

Have a look at the Specialized Como 5 - and there is an option with IGH and automatic gears and a belt drive, and will give you the distance with plenty of speed.

Welcome to the club Tony! I have just purchased the Como 5 IGH during the last few months with similar specs. Enjoy all those settings!!

Yeah - its the type of bike where you quietly sneak into the garage every night to check it out 😂

The walk assist should stay active for as long as you keep pressing the button, and only stop once you release the button. Sounds like an issue for the bike shop to check out.

Are you holding the button down continuously or just pressing it once?

Not sure if you need this - the Thule Easyfold can be tipped down away from the vehicle so that you can access your boot. Here is a promotional video showing it being fitted and tilted down https://www.thule.com/en-nz/bike-rack/towbar-bike-racks/thule-easyfold-xt-f-2-_-965500

Hi John - Extra info - the two grips that hold the bike seat tube can be swung around 360 degrees into any position, and the end knobs are keyed so they can be locked once the bikes are in position and grips are tight.

Hi John - I haven't put 2 bikes on my Easy Fold tray, but as it has two separate support bars and both can be set in different positions on the rail independently then I don't see why you shouldn't be able to support both bikes attached to their seat posts. You probably have to go nose to tail...

I have the Thurle Easy Fold and the support bar can be moved into any position to suit your bike - I have a Como 5 and the support bar locks very easily on the seat tube.

Turbo Como 5 IGH 2022 I have had my new Como 5 for 3 weeks or so now and really love it! Amazingly smooth and quiet and very fast!! Only one thing I will be changing out at the first service - shorter cranks. Although I try to lift pedals into turns, there are occasions where you want to pedal...

Maybe change out your phones and buy your own satellites

This is your shock - maybe other dealers can provide it? https://www.sram.com/en/rockshox/models/fs-rcns-rl-d1

Is the fork an off the shelf part from SRAM or custom built? Between SRAM and your retailer they should come to the party somehow and usually its the retailer who should try to look after the relationship. All manufacturers and suppliers worldwide are struggling to meet customer orders at the...

I have been using mine all day today with no issues

EBR did a review of the Vado 4 with derailleur https://electricbikereview.com/specialized/turbo-vado-4-0-step-through/ - came in at 26kg

Interesting - I assumed the Como 5 and the Vado 5 would be similar regarding speed as they have similar specs

Hi RJ - You can access the user manual from the Specialized website - https://media.specialized.com/support/collateral/Specialized_Owners_Manual_World.pdf - page 15 talks about adjusting the height of the handlebar. If you have spacers it sounds like you can move a spacer from below to above...

Its the LBS that should be providing you with the service you expect - they should have given you a loan bike to see you through (but that is just my opinion!)