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Hey guys, I understand @onlineaddy 's frustration. It is warrantied. We have started the refund process for founders and posted on the private forum. However in case of Onlineaddy, there was an issue with the wire (but thankfully resolved). We got the notification EOD yesterday that I texted...

Hey guys, I understand @onlineaddy 's frustration. It is warranted. We have started the refund process for founders and posted on the private forum. However in case of Onlineaddy, there was an issue with the wire (but thankfully resolved). We got the notification EOD yesterday that I texted...

Kindernay has 2 shifter cables, and not are on the drive side. The current frame has routing for one traditional shifter cable only. We are working on a longer term solution for kindernay routing on future bikes. That being said, Kindernay (like rohloff) has mentioned that having them outside...

Try to push the battery in more. If you can’t, We can FaceTime with our tech and see if the cabling behind the battery is misaligned.

Hey guys, quick update. @Lsthrz reached out to us. We found the issue and we are building a new bike to be picked up by next week. I want to say it is an honest mistake, but it is a mistake nonetheless. That being said, we also know why this happened - so better documentation and better...

I believe I have shared the updated style / dates for the Helios on the founders forum. There are specs and pictures we are not ready to share yet... needs more testing.

Oh yes. One of the second round founder orders. I am checking to see if you were on the communication sent out earlier. In any case, I will request @ebike_enthusiast to ping you on working out a swap to hydra / UC pro or request a refund. We are recalibrating where we are going with Helios.

Whats your order number? If you were / are a founder, then we have posted about refunds / replacements for orders placed before that. If you are not a founder, we have probably reached out to you .... or you reached out to us and we have discussed status of your order (delivered or estimated...

All This announcement affects Watt Wagons, and also potentially all other manufacturers trying to get bikes produced. Watt Wagons works directly with manufacturers of components that go on our bikes. Over the past couple of weeks we have been notified by multiple manufacturers that there are...

@Dunerider I will check with amit. I will ship you a replacement right way. Please hold to the saddle and ship it back to us in the same box. I need to send this to Fizik.

Yes. Custom graphic in any color, any pattern. I can check the cost of just the template. We can make anything tbh. If you have an idea, send it over and we can do a template.

Watt Wagons just got endorsed by Stanley cup winner Trevor van Riemsdyk, who picked up his bike from our factory in Newton. Along with City of Newton Mayor Ruthanne Fuller, Director of Transportation and Olympic Biker Nicole Freedman, WW cofounder Amit Sondhi and yours truly ...

You did!! ha ha .. Fortunately we only lost $17 on the order :). I can live without coffee till the late afternoon. 😂😂

So we tried to accept ETH and BTC via a provider for a single order (as a test) Unfortunately, we effectively lost 17% of the payment in the 2 days the payments cleared :( . The issue is that the payment providers are still owned by "banks" so even though the BTC / ETH is in our business...

Please invest in a full face helmet as well. 🙂👍

Dang.. I missed the T-shirts. They just came in .. I am going to send those to the ones on the post.. apologies for the delay.

this is badass.

Some riders are reporting that. We have ordered both 160 and 165mm cranks. For current hydra owners, we can ship replacements for the length they need (just pay $8 in shipping). Eta end of September.

Not before yours. Your frame is almost done as well., :)

I believe scheduled for Monday.