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My stupid seat post sometimes slowly slips down so I don’t notice it (I am considering replacing it with a non-quick-release one). When it gets only slightly too low my lower back and hip flexors and lastly butt all hurt. You may try messing with the seat height.

Glad the medium worked out! It's my experience that you don't always know if you need small or medium when you are our height, despite what the manufacturer's guide says!

Ha ha I suspect you are right.

I'm usually friendly to other cyclists and will wave or nod as we pass each other but whenever I encounter these guys with all the team jerseys that look like they are in the Tour de France, they don't acknowledge me. Don't even look at me. I'm sure they hold me in the greatest disdain as I'm a...

I think my body would hate the terrain more than anything else so that isn’t an issue for me.

I've used the Ortlieb pannier with the computer insert a couple times now. I went on a trail yesterday and had the spare battery plus warm clothes (weather is so unpredictable this time of year) and it works out well and I'm also carrying my regular rack bag with all the necessities (mini pump...

Now we know how you’ve stayed alive all these years! 😃

Now you're just bragging. :D I only don't sweat in winter when it's 4C outside. If it's above 18C then I'm sweating. I guess I'm sweating for the both of us!

Just chiming in as a woman who is 5'3". What I've found with bikes is I can go small or medium depending on the bike and it's a good idea to try them first as often the recommendation may not suit you. Stand over height is obvious (though often negated with a step through) but the thing I...

Still breaking in my Brooks B67. I got padded shorts and liners to assist me as my left butt sit bone really hurt. I swear I must have the weirdest anatomy for bike seats. It’s been a couple km so I’m hoping it is broken it soon!

I carry a second battery in an Ortlieb pannier with the computer insert. A bit more pricey for a pannier but I wanted to make sure I had something that could handle a heavy battery, was long enough for my battery, & would keep the battery in place. There is a thread on this here...

Has anyone installed the Pedigo Element front suspension fork along with the front fender? I see that there is an issue with spacing between the fork and fender and I was wondering if anyone can recommend the size of spacers to eliminate the extra space.

The owner is very forgetful and I wouldn't be surprised if he has dementia. He is selling the business which is probably good. It was clear to me that he had never managed to order the battery though he thought he had. I think he struggles with the online system.

Well at this point I was the tech support but things seem to be looking up.

Just an update. I finally just decided to tell Pedego my sad story not with the hope of resolving anything (I didn’t even mention names), but just to let them know that their brand was being tarnished. So I sent them my timelines of notes for every call over two months. They forwarded my email...

I'm glad you said that because sometimes you just wonder if you're nuts for thinking the support is bad. I know that all the Americans talk about what great support Pedego gives them and I've had some shop owners in the US reach out to me in the past about who to call etc. As for a dealer in...

Any other Canadians experiencing support issues with their Element? I'm so frustrated that I am seriously considering selling my bike and buying a bike from the Internet. I bought from a brick and mortar because I thought I could get extra support but I've found I am completely on my own. I have...

That's good advice as I ride on bumpy trails sometimes and things often get loosened!

Thank you for posting this. Because of this post, I bought the Ortlieb backroller panniers and the insert. I will use this to carry an extra battery and see how it goes. I needed the Classic Ortlieb Backroller panniers because sometimes it gets muddy on rides and I need to be able to easily...

Yeah and he seems to have some bias against e-bikes. He said "I tightened your brakes so they aren't so squishy as these bikes are heavy and harder to stop" First of all my brakes weren't "squishy" and I know how to tighten them myself anyway. Before he even saw my bike, he launched into the...