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Running into an issue with the Programming software disconnecting every time I attempt to make modifications to the Torque tab/setting. I was able to successfully read/write parameters to the bike before but just now, once I connect to the bike to do the initial read, the moment I enter any...

That's the "grey"ish black that I've seen unless lighting is a factor?

Wow, I haven't received that email and in fact, they failed to notify me that I needed to complete the second phase of the configuration order until I reached out back in November. Tempted to cancel at this point but there's a hefty cancelation fee (for whatever reason). Pushkar, can you chime...

I ordered mine w/ the Archon X1 upgrade on 8/21/21. ET was suppose to be 90 days and I've still not heard any new statuses or updates on the shipment. Live chat on their site isn't being monitored either. Has anyone received better communication from WW or received the actual bike?

Will do. I've owned several ebikes (Luna X1, Sur Ron XX, Haibike xDuro nDuro 2.0, NCM Moscow plus, Juiced Scrambler) and the Turbo Levo feels most natural based on my riding style (trails, climbs). What it lacks in brute power it compensates with its precision and nimbleness. The E10...

Thanks for this review. I have a 2020 Turbo Levo and placed my deposit for the Hydra Black. Very excited to compare them.