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Hi, BlackHand Thanks for your reply. There does not seem to be any pattern towards it cutting out I have looked at a few options I thought at first it may be when I take the bike to the assistance limit (which is 16.4mph here in the UK) It happens on a smooth tarmac road It seems to be on the...

Hi, My 2020 Trek Powerfly 5 Ebike has started to turn itself off while riding Has anyone had a similar issue and how did you manage to rectify the issue

Hi DANQUISH, many thanks for the tip I will look for the "Power Button" and try this if it happens again It seems to be OK for now though Kind Regards

Hi Atilio Yes the battery was completely dead Although it was charging fine and when showing 5 green lights (battery fully charged) it powered down It did not power up the bike nor would it charge So I took the bike & charger back to the shop and they did the checks and replaced the battery It...

Hi, All, Just an up-date on the above I have spoken to my bike supplier "Team Cycles, Team Valley, Gateshead, Tyne & Wear, UK And they have asked me to bring the bike back so they can investigate the issue I took it straight back and they tried another battery, which worked fine So they have...

Hi, I have the same problem with my Trek Powerfly 5 I have only had the bike for 5 days I have taken the battery off the bike to charge at least 3 times this week with no issues I took it off last night to top it up and when I replaced it to go for a ride this morning it would not power up There...