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I’ve messed around with this front fender in an unsuccessful attempt to get it aligned. Is there some trick to putting the fender on correctly. Is there a replacement fender that is easier to install/align? My ride looks unfinished missing the front fender. John

There is noticeable movement in the head tube of my bike. Anyone know how to fix this? John Okay figured it out, simple headset adjustment. I probably should have invested in a torque wrench before doing the final assembly.

Okay I’m lost on the front fender and front light installation. We’re there instructions?

Putting together my Hai Trekking bike and Ifound these rubber grommets. Curious does anyone know what they are for? John

Do you put grease on your seatpost? What type is recommended? Thanks, John

I asked because I want to make my battery last longer, sounds like I will always leave it powered on, but work between the different modes including the no assist mode.

I have a 2017 HAI Cross with Yamaha motor. Which mode should I use when I’m freewheeling down a hill?

David, According to HaibikeUSA.com (which could be wrong) the frame is different from 2017 to 2018 on the Trekking. In particular the Stack 2017 (631mm) 2018 (685mm) and the Reach 2017 (452mm) 2018 (431mm). I rode 2018 and then purchased a 2017 without being aware of this. Then again...

From the Juiced website I see they are supposed to make a size XXL for those 6’4”+, has anyone seen or purchased one of these mythical creatures. If you have one I’d like to see the measurements posted in normal bike nomenclature. Stack, reach etc. Looking to buy a bike next week and not...

Yes, that is where my 2017 SDURO Cross came from. Thanks, John

Are the size 400 and size 500 batteries the same form and fit into the frame because the 2017 has a 400 and my next bike would have a 500.

I’m stuck. Looks like the same frame. 6.0 has more gears and front derailer and Yamaha motor, Shimano Brakes. 7.0 Bosch motor and Magura Brakes. Heard the fenders might rattle, if they do I’ll just take them off. Which would you pick? I already have a 2017 SDURO Cross with Yamaha motor...

I’m 6’5” 220....A few weeks ago I bought a 2017 HAI SDURO Cross 4.0 with a Yamaha motor. The bike is great and now I’m addicted to EBIKES. Since my son who is also 6’5” rides it all the time I’m gonna have to buy another bike. I’ll probably get a HAI TREKKING bike but not sure whether I...