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Welcome aboard, I am in the Boston/Cambridge area as well with 1,700 miles on mine at this point. I have no trouble with the front of the bike but as I said above the rear wheel kept breaking spokes until I switched to a touring rim. I replaced the hub at the same time. Having said that, it...

I am still loving mine, 1,600 miles and counting. I did have to put a stronger rear wheel on since I commute on rough roads and carry a fair amount of weight in my panniers so be warned. Spokes were breaking on the brake side of the rear wheel pretty regularly. The new wheel has solved that...

I have about 1200km on mine now and it has the cut out problem only in HIGH as you describe. I almost never ride in HIGH as I find NORMAL to be just the right amount of assist. The cut out in no way affects my enjoyment of the bike as I ride it at every opportunity. Fred

I had exactly the same experience randomly walking into a bike store and taking a Conduit+ out for a test ride. I had done a lot of research but only tried a few e-bikes. I definitely knew I wanted a bottom bracket based system. Anyway, after test riding it I couldn't get it out of my system. To...