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Who makes a quality mid-drive e-bike system that is non-proprietary and you can actually sue if they manage to burn down your house?

He kept the unit, it's only 1 week old. I assume he's getting it warrantied. He was in touch with the North American distributor I believe.

Tried both of these things and no luck. The local dealer could not connect with his tools either. He reinstalled my Intuvia while we wait for a replacement unit. Scary. Someone should do a root cause analysis on why that failed so catastrophically. I suspect there is some recovery...

To add to the above: Given it comes to the same place after a hard reset - this upgrade state is kept in nonvolatile memory. So total power loss would likely do nothing.

I just powered on my 1 year old Intuivia that's been sitting on my bookshelf from my old bike. It still has power after not being used/plugged in for a year. I kept the battery out overnight, but the unit still had power this morning. I really hope that's not the only solution isn't to...

Thanks for your reply. Under normal circumstances you are correct. However in this case, the hub is stuck in firmware update mode. That means its 100% non-functional until its out of this update mode. You turn it on and you get the icon shown below. The buttons do nothing, there is...

Forgot to add. At this point, the bike is no longer an e-bike since there is no way to turn on the electric drive :D Hopefully someone knowledgeable can help me bail this out. I can't imagine Bosch engineers only thought of a happy path scenario where the firmware update would never...

Hi All, Hoping someone else has some knowledge on this as its a pain to get my bike to the shop. I recently purchased a new bike (Cube Katmandu Pro) and replaced the Intuivia with a Smarthphone Hub. Used it for a couple of rides with no issue. This replaced an outgoing Cube Hybrid which...

Hi there, I'm looking at getting my first E-Bike. I'll be using it for trails (unpaved/paved) and road use. Not many hills around here either. I'm on the west of Toronto, Canada. I've fixed in on the Cube Hybrid Touring 400. It looks like the only E-Bike I can find around the $...