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  1. roshan

    PAS on Stunner X

    Glad the issue is solved for you :P
  2. roshan

    New Juggernaut Ultra Beast - Unable to Program - Display cable fitting is a different shape

    Taming down the beast is This is interesting - I will need to check with Bafang and get back to you. We should be able to adjust this. Note that unlike UART, CANBUS doesnt currently have a UI to make these changes. So we (OEM) need to make requests to Bafang on specific changes and they would...
  3. roshan

    New Juggernaut Ultra Beast - Unable to Program - Display cable fitting is a different shape

    1. Can you explain 1 a bit more? Cut out after stopping pedaling or when gear sensor engages or when brakes are applied? 2. How would would like 2 to behave? 3. The most requested feature we had from customers is to have full throttle on all levels so that the throttle always gives the rider a...
  4. roshan

    PAS on Stunner X

    You can follow steps 11 on the Classic Duo then load that file into the Stunner X. https://support.biktrix.com/hc/en-us/articles/360039064292-Bafang-Controller-PAS-Programming-Guide
  5. roshan

    Is my secondary battery defective?

    That's awesome. We do have pizza parties pretty much every Friday :P
  6. roshan

    Is my secondary battery defective?

    Just contact support, they will go through next steps with you. From your post above it seems that either the switch or the wire between the switch and the bms is the culprit. We'll likely need to ship your battery back and ship you another.
  7. roshan

    Chain touching tire while in first gear

    Keep trolling. You're good at it. If you actually bother to read, you'll see in the other post that we didn't send anyone back and forth to the bike shop for 6 months - customer got a run around from a local bike shop even though we sent parts in time and were left in the dark about the run...
  8. roshan

    Chain touching tire while in first gear

    Many things are beyond people who think they know it all.
  9. roshan

    Chain touching tire while in first gear

    Have you contacted support? https://support.biktrix.com/hc/en-us/requests/new 1. Your tire may not be seated properly (easy to re-seat) or 2. Your wheel may need additional dishing (unlikely) Eitherway, if you just got it, it is covered under warranty so just contact support.
  10. roshan

    Is my secondary battery defective?

    Send us an email and they can help you with further debugging.
  11. roshan

    Is my secondary battery defective?

    The second battery has a switch - if that's in off, then you will see the display come on and then turn back off.
  12. roshan

    JUGGERNAUT DUO ULTRA STEP-OVER Latest Specs? - June 2021 Bikes

    Fortunately those parts are easy to upgrade as a consumer, but unfortunately delivery times get pushed out months if we had to do that as OEM.
  13. roshan

    Is my secondary battery defective?

    Depending on the state of charge of the cells, one pack may have gone through the balancing cycle which will take much longer than if it didn't.
  14. roshan

    JUGGERNAUT DUO ULTRA STEP-OVER Latest Specs? - June 2021 Bikes

    RST Coil Chaoyang Other specs are as you see at the bottom of this page: https://www.biktrix.com/pages/juggernaut-duo-details
  15. roshan

    Reprogramming BBS02 750W on New Stunner X

    The connectors to the display would be female for Bafang compatible controllers. Male on others. Also, on some incompatible controllers that have female connectors for display, the Bafang software won't connect via USB.
  16. roshan

    Juggernaut Ultra Duo

    No Duties or taxes for UK shipment. I think its better to go with the 17" frame for a 29" inseam. You can always raise the seat up. Battery - you can never have too much range. I always recommend people to get the biggest you can afford.
  17. roshan

    Reprogramming BBS02 750W on New Stunner X

    Unfortunately that depends on the version of controller you have with the Stunner LT. Some have bafang protocol and can be programmed as normal Bafang programming but others use KT/Lishui controllers which do not support programming.
  18. roshan

    Adding an extra battery for extra range - Juggernaut Duo ( Classic Duo ) 750W Mid-Drive

    We currently have no batteries in stock for sale (other than ones pre-ordered). You can always order a battery+rack later when we have them in stock. Installing is easy - 4 screws hold battery plate down to the frame and the battery just plugs in with the provided connector.
  19. roshan

    Info on Stunner LT with torque sensor

    Jump on our owners group and ask reviews of both models on the group. 100s of customers there that have one or the other or both. https://www.facebook.com/groups/1136802453086982/
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