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Kaptaink9 I had the same frustration with setting the speed. They have an old process on the video. To change the top speed, I had to use the Aventon ap on my phone. on the top right corner of the screen is a picture of a "cog" for settings. open up the settings and the speed limit...

Update on my Aventure Adventure! My bike made it through the LA port issue and then got delayed by UPS for a train derailment, but it finally made it to me. Let me say that I absolutely love the bike, but it did have it's issues. -paint finish on battery was horrible they wrapped it with...

Received an update from Aventon customer service today. My Aventure is held up by "an unexpected delay at the port of LA". Their best estimate is a mid July ship date now. As frustrating as it is, it is not in their control right now. They (and my Aventure) are at the mercy of the LA port...

There was an issue with the order confirmation that needed to be resolved before they shipped. Happy to say that after 4 days of calling I did get through and had a fantastic experience, and they fixed the issue before I hung up the phone. your assumption that it was an unnecessary call was...

Wow, you should play the lottery! I've been calling that number without any luck. Thanks for the update, I will keep on trying.

Thanks, I have not had a chance to look. I appreciate the information. Still would prefer Shimano components, but feeling better about Aventon.

I'm no expert, I just worry that the components will not hold up to the torque of the 1.1kw motor. Who knows maybe they will function better, but to your point, Aventon should be fully transparent to their customers.

I'm still waiting for mine to ship. I am extremely disappointed in their total lack of customer service. I have tried to call them for two days straight with no luck. If it isn't going to come with the shimano components, that was certainly part of my decisions making process. I will really...

Here we are a month later and their service is non-existent. Received a nice email from the new head of customer service, but there has been no change up to this point. I have called several times over the last 2 days and after 20 minutes you get a message that there is a tech. problem and...