Search results

I'm working with the online shop that sold it to me, and believe they are dealing onwards with Crussis the manufacturer. I agree totally that this was a bike construction error, all Bosch components were checked through the bike shop's diagnostic equipment and deemed to work perfectly!

I've emailed their customer service with a copy of the bill and a request for a refund, we will see! fingers crossed....

Yes! I ended up taking it to our local Bosch bike shop and they took it apart and put it back together again- turns out the wire inside the bike tube was never connected in the first place! 98 eur later and it’s all perfect 😁

Thanks for your help, it's appreciated!

That's what I'm thinking. Do you know how easy to fix it is, please? Might be easier to try and get it sorted local to me rather than send it back to the supplier!

Hi there, newbie here, hoping someone can help please. I bought a Crussis e-Guera 10.6 and was so excited when it arrived this morning! But...the battery only seems to charge when i connect the charger directly to it, rather than plugging in the charger to the bike with the battery in situe and...