18,000mi is about twice what these usually last in my experience. While a failure while riding objectively sucks, I'd say you got your money's worth out of that one.
I'd be interested to hear what is was too.
Weirdest cause we've found is Kiox/Nyon not having enough charge in their internal batteries and shutting themselves down and the bike in turn - for anyone reading, I highly recommend taking your Kiox/Nyon off the bike and charging it for an hour or so...
Once all the bolts are loose, you often need to grab the bars and give them a firm jerk/twist to free it all up. You don't need to remove the bolts entirely.
It will likely cost you more to retrofit than to have it configured at the factory, but your dealer should be able to source all the necessary parts to do it.
SP10.11 are the pads for the older two-piston Auriga brakes that came on the Load prior to MY20.
The stock C2.3 pads are the semi-metallic Q20.11. I wouldn't go with full-metallic pads if noise is your primary concern, but as has been mentioned, resin pads generally wear out faster.
Everyone before MY20 when they started coming on R&Ms.
It's an added precaution to prevent the belt from coming off the rear cog, but if your wheel is straight in the dropouts and you stay on top of your belt tension as it stretches, it's not essential in my personal opinion (Professionally...
They're mistaken. R&M sells an aftermarket version of the dual kickstand that comes with the tensioner wheel and it attaches to the kickstand mounting plate of the frame, not the kickstand itself.
The aftermarket kickstand is VBK0364.
I imagine Chris gets more people contacting him directly than he can respond to - whereas I assume he pays someone(s) to respond to the general email address.
You'll also want to include whether it has a 500wh or 625wh Powertube. The super low mileage will make it appealing to a lot of people, but I'd expect to still lose a few thousand on reselling it.
If you don't want to sell it directly, I'm told The Pro's Closet has a lot of experience with...