Recent content by f1s0ciety

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    HEALTH BATTERY DROPPED FROM 98 TO 93% IN FEWS DAY

    I think the best solution is leave the battery after the ride out with 30% or more without recharge immediately and just recharge completely when it is used again . Right ?
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    HEALTH BATTERY DROPPED FROM 98 TO 93% IN FEWS DAY

    Hi guys, I'm a bit worried because in checking the health of the battery I noticed that it dropped by 5% in a few days... thats crazy because in 1 year have just dropped 2%... and now in fews days... 5% what do you advise me to do? did any of you happen?
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    Giant powering off repeteadly

    @cbcler yes the sensor working without problem, and the diagnostic Dont have find Any problem
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    Fathom 2020 Pro SUDDEN OFF!!

    So giant doesn’t replace a bike after it has already been in assistance 2 weeks before with 3 months of life? This is Crazy
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    Giant powering off repeteadly

    i have the same problem as you but After they try to fix it with shim , today After fews day and 100 km since the bike returned from assistance the problem recurred and the bike shuts off randomly. This ebike have 3 months of life, what rights can I claim. Im really tired of this situation
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    Fathom 2020 Pro SUDDEN OFF!!

    Update After they try to fix it with shim , today After fews day since the bike returned from assistance the problem recurred and the bike shuts off randomly. This ebike have 3 months of life, what rights can I claim. Im really tired of this situation
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    but a bike in assistance after 2 months of life is not so beautiful in the end and the electronic repairs never go the right way, I’m really frustrated
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Yes and said back to warranty but this bike have just 2 months I have made a short video you have had experience with the giant warranty ?
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    My giant dealer have already tried the test and found no problems 😔
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    I’m really sad , 2 months of life and 3600 euro of bike and have already problem , any experience with Warranty ?
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Any error , the bike just switch off after 5 min of ride
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    saw some problems with the Giant Fhatom E+0 2020 ( 2 months of life) keep turning off during ride. the system keep turning off suddenly. Turn it on back, it will off again!any solution for this?im really sad
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    Fathom 2020 Pro SUDDEN OFF!!

    saw some problems with the fathom Pro 2020 + keep turning off during ride. the system keep turning off suddenly. Turn it on back, it will off again! any solution for this?
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    BATTERY ERROR FROM FATHOM

    resolved , i have removed the battery and repositioned
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    BATTERY ERROR FROM FATHOM

    I'm getting a battery error from my brand new FATHOM. Lighting indicator is flashing red and LED 1 is blinking. Didn't call the dealer yet, figured I stop here first. Here is the blurb from the manual: 5.4 RideControle ONE In case of a system error, the RideControl ONE display can show various...
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