Vado SL 4 won’t start. Recently replaced motor. Have always ridden with range extender. Decided to take a ride without the extender and bike wouldn’t

[Bud in Denver]

Recently replaced motor on my Vado SL 4. Have always ridden with range extender but decided to take a short ride without it. Bike wouldn’t turn on. Plugged in the RE and bike functioned fine. Anyone have any experience with these symptoms? Causes/fixes? Thanks

 

[Allan47.7339]

Recently replaced motor on my Vado SL 4. Have always ridden with range extender but decided to take a short ride without it. Bike wouldn’t turn on. Plugged in the RE and bike functioned fine. Anyone have any experience with these symptoms? Causes/fixes? Thanks

Did you do it your self or by a shop? Even if you did it yourself the shop needs to use the Specialized Studio software to sync everything. As far as not starting, the main battery connector may not be seated correctly but the shop should see that when it's connected to the program.

 

[Bud in Denver]

Did you do it your self or by a shop? Even if you did it yourself the shop needs to use the Specialized Studio software to sync everything. As far as not starting, the main battery connector may not be seated correctly but the shop should see that when it's connected to the program.

Motor replacement was done at certified Specialized shop. But how do you explain that when the RE was connected the bike functioned fine?