Stromer E1 battery stuck

[Maxine Parrick]

Hi, I've had two surgeries and can't ride for a few months; turned the key on my Stromer E1 and nothing Plus in the manual they refer to a "button" to press; I see nothing. Help!

 

[Russ 1I]

I assume you are talking about the battery access door. On the opposite side of the down tube with key lock, there is a flush round button that if pushed the door opens with battery .