Shimano STEPS E6000 firmware question

emco5

Active Member
I've had the opportunity to compare two eBikes of the same brand and model. Both have Steps E6000 power with the 10-speed derailleur rear end. Both have had the original 44-tooth chainring replaced with the optional 38-tooth gear. One bike has had the programming updated for the smaller chainring and the other is still original. The bike with the updated setting seems to have a bit less torque when climbing. A gent I spoke with in the Shimano product pipeline thought my diagnosis is probably accurate. Have any of you experienced this? I’m wondering what the downside might be if the Steps software is not changed to reflect the smaller chainring?
 
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