Sarah Burnett - Giant won’t turn on

[shanesnr]

I have a giant stance e+2 2021 and it just cut of won’t turn back on no error codes or anything tried a new contorller new battery and still nothing gonna change the discharge connector next and fingers crossed I have life

Dam u should have brought it to a dealer straight away alot of the downtube batterys were called back because of a connection issue and then they sent a bracket that goes over the connectors,but my bikes a horizontal battery thatsits under the backrack there known to be the best in terms of reliability i think my problem is a easy fix if the display would stay on long enough to connect to the Bluetooth i could do a check.what does your app say?

 

[DaveMatthews]

So it was under warranty and they gave u a new bike? Giant put there own stamp on the motherboard and i read somewere that someone swapped out the board and put the exact board but the proper yamaha version and still wouldnt work.but you are garunteed to get the red light if the boards gone this was confirmed by giant themselves.id say they seen something alot more serious to give u a new bike im guessing a crack in a vital place Plus whatever your problem was.

My issue was the bike shutting off. Tried a bunch of things but the bike was only 3 months old and they replaced it.