I bought online from Rad Power Bikes Canada and there was some final assembly required. They screwed up the rear fender install in Thailand, you can still see bikes without the reflector in videos online. I'm surprised I never received a notice about the gaff either, it's pretty obvious once you see it. I laughed out loud when I saw the little rubber hole plugs lower down on the fender but still couldn't orient the reflector correctly. The derailleur (indexing) was off a bit and the disc slightly bent as the box took a hit but easily corrected. I also had a rear break caliper I simply could not centre and it was ticking. I ordered those caliper spacer things from Birzman and it adjusted correctly on the first try. The upsetting thing about the assembly was needing a crowfoot attachment for my old torque wrench, and it was not accurate enough for NM so one of those too, and a stand, and a chain cleaner...
