Question about noise from Wallke ebike

hillsneedebikes

New Member
Will take some video and post, but to explain concern, I have been riding ebike up and down streets. The bike is heavy to pedal, but alot of fun. After my second charge, probably around 20 miles (not an indication of charge to mileage ratio), there was a squelching sound that seems to happen know every time I have been riding for more than five miles. It is coming from the brake side of back wheel and comes and goes. Cannot seem to make sound happen when I want it to for documenting, it just happens sometimes. A sound like when I was a kid and the crank was creaking, but is coming from back wheel when I hear it. Should I take in to get checked? Or is this a lube problem, or maybe a strange brake problem? Just thought I should ask before i spend the money to get checked out. Thanks for any feedback.
 
No way to know what your talking about without some type of video.
 
I tried to post video but does not accept. I did contact company with video and they are suppose to be sending me a new rear hub wheel and motor. We'll see if it happens. The noise actually started first ten miles and got bad enough that i was going to return the bike because I don't think I should have to fix a bike after ten miles, but they promise me they will send a replacement back wheel.
Seems the bearings are going out and the wheel wobbles now so i am not going to chance riding it anymore. I figured maybe I am too heavy for bike so it isn't for me, (I'm 240 lbs), but they assure me the new hub wheel will support up to 280 lbs, even if website says 300 lbs. I also have never heard of Banx motors but they say it is a 'famous' Chinese brand. So anyway, the bike is sitting in my garage, like 'garage art'. On the upside, I imagine I can spend money on the bike to make into a mid-drive sometime in future because I like that it folds.
And even though I am upset that I am waiting again, (waited seven weeks after I ordered it), I think the bike is not bad, I just hope it doesn't become a money pit. And the customer service has gotten back to me every night, as they are on an opposite time frame, I guess from being in China, even though they said they are an American Company. So not trying to be a downer, but thought I should share.
 
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