888-303-8889 is their office contact number. If you call you will probably not get any reply. I have the extension number of Rasan Aycox but I'm not sure if it has changed since my contact with him in April 2019. As far as I can tell he is still head of CS at the company. I really cannot believe EBR is happy to help continue Juiced's questionable business model of focusing entirely on new sales and completely ignoring after-sale support. I was banned from this forum for calling attention to my issues with the HF1100 I got and my post detailing said issues was deleted.
