Part 2: Does Specialized Rider Care answer your calls now that they have fixed their past communications issues?

[GuruUno]

Now that a new day is upon us with Specialized Rider Care changing the customer service replies to consumers (as of today) with big improvements (like actually answering calls and responding to e-mail), please contribute to this polling by letting us know. It will certainly help to make the company better as well as have the consumers feel better (that they are being heard).