New Prodigy ST just game in, bent fork steering Tube?

[XPanda]

My bike came in today and when I was putting it together, I noticed that the steering tube on my fork looks kinda weird. Is this normal?

 

[XPanda]

Remove the fork and inspect the steerer tube. Or could just be the bearings unseated due to loose headset bolt

If that is the case, I can just push it back in?

 

[XPanda]

So I took it off this morning to get a better looked, it is just bent. I have sent a support request to ride1up and see what they say

 

[astrovirus]

My Prodigy ST arrived on 13 August with a very similar issue. The plastic spacer for the fork was broken and there were multiple gashes in the bottom of the box from the dropouts(see photo). I contacted R1U support and, after a bit of back and forth with photos and descriptions, they agreed to send me a replacement fork. That said, I have not yet gotten any tracking information indicating that the fork is actually on its way.

 

[XPanda]

My Prodigy ST arrived on 13 August with a very similar issue. The plastic spacer for the fork was broken and there were multiple gashes in the bottom of the box from the dropouts(see photo). I contacted R1U support and, after a bit of back and forth with photos and descriptions, they agreed to send me a replacement fork. That said, I have not yet gotten any tracking information indicating that the fork is actually on its way.

View attachment 132548

They are also sending me a replacement fork. They will not send you any tracking info because they don't have it. FedEx doesn't provide a tracking number for this (I hate FedEx).

What you have to do is create a FedEx account and anytime anything is sent to your address with FedEx, they will give updates via a link sent through email or text.

My fork is currently sitting in shanghai, so I'll wait and see when I get it. Taking the whole thing to a LBS first thing to check if there are any other problems.