help me diagnose this ridecontrol dash issue

federic000

New Member
Region
Europe
hi all
wondering if someone can point me to the right solution for this issue here:


it does not always happen, but it's getting boring. When i press the power on button, the ridecontrol display shows the Giant logo for a second, the it suddenly goes off.
After that i have to wait more than 20/30 seconds and retry. Luckily it works after a number of attempts, sometimes it's 1 or 2 attempts, but sometimes it's 10 or worse.
The phenomena is irrespective of battery charge level, it happens randomly.

thanks for any suggestion you may have

(sorry i forgot to add: Giant Explorer 2+ MY 2021, Yamaha 70 Nm motor, 500W battery in good state, >5000 Km so far)
 
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