Hi Mark,
I emailed Frey for pricing on an HT1000 in very early August. Cecelia from Frey replied two days ago, on Sunday, October 25th. I'd given up on them long ago, and took delivery of a Rize RX instead. 2 1/2 months for a reply to place an order is ridiculous. I voted with my wallet. Of course, I am in the U.S., so you experience might be different. The bikes look great, but I do not have that kind of patience.