Just want to give a shout out to the people at Evelo customer service, this company is definitely going all out to help answer questions and responds to email, and phone calls quick!
I am thinking after months of looking, the Evelo Aurora is the bike I am going to purchase, it hits all the marks for what I am looking for, but during my search I have contacted them on several occasions and the response has been outstanding. Was contacted by phone and had a nice long conversation about the bikes options etc. and the return policy of this company is second to none. They will even cover return shipping if the bike doesn't meet your satisfaction! This is really going above and beyond. They don't try and charge restocking fees and offer a full refund. I feel they have a great deal of confidence in their product or they would not be doing this.
So wanted to give them a high mark for service, if the bike is as good I will be very happy indeed!
I am thinking after months of looking, the Evelo Aurora is the bike I am going to purchase, it hits all the marks for what I am looking for, but during my search I have contacted them on several occasions and the response has been outstanding. Was contacted by phone and had a nice long conversation about the bikes options etc. and the return policy of this company is second to none. They will even cover return shipping if the bike doesn't meet your satisfaction! This is really going above and beyond. They don't try and charge restocking fees and offer a full refund. I feel they have a great deal of confidence in their product or they would not be doing this.
So wanted to give them a high mark for service, if the bike is as good I will be very happy indeed!
