Delayed rotor order

murbot

Member
Region
USA
City
MOUNT AIRY, MD USA
Anybody have experience with ordering direct from Galfer? Placed an order 2 weeks ago for items posted as available. After they accepted my money, then sent an email saying some items are backordered till Feb 2 when they expect a big order. I called today (Feb.3) and they said they may get a big order in the warehouse by next week. Then they need time to process etc.
Not a big deal if they could tell me when they expect things in their warehouse, but the guesstimations warrant concern. They don't seem to know when or if a "big" shipment is actually on the way.

Wondering if it's worth waiting another week or so, or if others experienced something similar and ended up waiting for weeks or months.

Thanks,
 
Anybody have experience with ordering direct from Galfer? Placed an order 2 weeks ago for items posted as available. After they accepted my money, then sent an email saying some items are backordered till Feb 2 when they expect a big order. I called today (Feb.3) and they said they may get a big order in the warehouse by next week. Then they need time to process etc.
Not a big deal if they could tell me when they expect things in their warehouse, but the guesstimations warrant concern. They don't seem to know when or if a "big" shipment is actually on the way.

Wondering if it's worth waiting another week or so, or if others experienced something similar and ended up waiting for weeks or months.

Thanks,
I wouldn't be concerned unless you desperately need the rotor this minute. They will be getting their shipment, like every other company out there, but exact dates are sometimes unfortunately hard to pin down these days. I have been waiting for a particular ebike for a year and a half and it looks like it will be next year. But this bike is worth the wait.
Galfer is a big company who isn't going anywhere. But as fooferdoggie suggested....try your lbs.
 
I wouldn't be concerned unless you desperately need the rotor this minute. They will be getting their shipment, like every other company out there, but exact dates are sometimes unfortunately hard to pin down these days. I have been waiting for a particular ebike for a year and a half and it looks like it will be next year. But this bike is worth the wait.
Galfer is a big company who isn't going anywhere. But as fooferdoggie suggested....try your lbs
Thank you for the alternatives and info.

I don't mind waiting for a bit longer. Can't ride in this weather here now anyway. Your comment makes me feel a bit better. Just don't want to wait too long, then regret not ordering elsewhere. I'll give them till the end of next week to at least have some info.

I'm little excited and eager to see how absurd a 223mm rotor looks on my 20" inch wheel...and if it even fits. My front brake uses an adapter/post for the 180mm stock rotor, but the rear doesn't have an adapter/post. Won't be sure if I got the correct size posts till I have them.

2021 Rad Mini 4 came stock with 180mm rotors
Planning to test\keep below if it fits.

203mm rotor + 43mm adapter/post
223mm rotor + 63mm adapter/post
 
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