Cross 4.0 chain rub on side of strike plate

[phoneczar]

I have a cross 4.0. I was performing maintenance and noticed that when in low/1st gear that the chain rubs the side of the motor skidplate. Is this design flaw or known issue? I can easily grind down the area of rub but want to throw this issue out there to see if anyone else has this issue with their haibike

 

[Brooks]

What year, What motor?
Is the skid plate mounted correctly? Do you remove it and remount it?