Has anyone ever encountered something like this before?
Here's some quick background: I haul a lot of cargo with our R&M Homage GT Nuvinci, a Surly Ted trailer and a Burley Dlite trailer (sometimes all hooked together in a train!) in the hills of San Francisco. It's not for business or anything, but I've completely replaced all in-town trips by car, which is the vast majority of our car trips, for 3 years now. So that means big grocery runs, picking up packages from our PMB at the UPS store, picking up lumber, masonry or steel building materials for home improvement/DIY projects, et cetera. The R&M has been bombproof, but is a bit under-powered with heavier loads at the extreme limit of the Ted's cargo capacity of 300 lbs., and I've had some truly grueling trips home up the 600 ft. of elevation back to our house. People compare the R&M to a Porsche because of the expense and the quality components, but for cargo hauling it's more like a light-duty Toyota pick-up: you can put 500,000 miles on it and it never complains once, but it's a bit under-powered as I said. So for the past couple of years I've been contemplating rebuilding an old project bike, a 1990's stump jumper, into a more powerful DIY e-bike.
Skip ahead to now and after tons of research and back and forth with Grin Technologies in Vancouver, BC, I pulled the trigger on components for a bitchin' dual-motor cargo hauler build. It was split into 3 packages by Grin: Two packages with one motor each, laced into their respective rims, and additional parts, and one package with the dual batteries I purchased. The first two boxes with the front wheel motor and a few parts in one and the pair of massive, 52V/20Ah batteries and one motor controller in the other, sailed right through, no problems whatsoever. Shipped all 3 via Fedex, so despite Vancouver being a straight shot up the coast from San Francisco, all 3 packages routed through Memphis, TN, much to my surprise; I guess that's where Fedex processes international shipments.
The 3rd box, however, which is the most important box, with the rear motor wheel, the other motor controller, the Cycle Analyst, Satiator charger and the bulk of my wiring parts, got hung up on a customs delay in Memphis more than a week ago. This past week, I called into Fedex every day of the week. On Monday, I received from Fedex, and emailed back to them, a Form 5106, declaring my SSN, which was required by CBP to clear the delay. I thought that was all there was to it, as that was what was requested. The status of the Fedex tracking page reads:
Clearance delay - Import
Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.)
I called again Tuesday through Thursday and there was no progress. All I got out of Fedex, from one agent, was that it was possibly just a random customs delay, like a spot check. On Friday, I finally got in touch with the Fedex Customs Tracing Specialist working my case. She required me to fill out another form--this time not editable, so I had to print it out, fill it out manually, and scan it--called an Electric Motor and Generator Worksheet. I also had to explain every line item on Grin's invoice in detailed language. I had to provide the tariff # from Chapter 85 of the Harmonized Tariff Schedule. I even had to specify whether the motor was brushed or brushless, AC or DC and the nominal wattage. Easy enough to answer, but seems oddly and overly bureaucratic to simply receive a DIY e-bike kit from Canada.
The tracing agent referred to my SSN as an EIN when we spoke, so I get the impression the tracing agent and CBP think this is a business transaction, even though I have stated unequivocally many times that this is a business-to-consumer purchase and these parts are for personal use only. We'll see what happens on Monday, but as of now this shipment is in indefinite customs hell limbo, and my bike build is on indefinite hold.
Has anyone ever encountered something like this before, either specifically for e-bike parts, or generally for imported packages? I've ordered a lot of components from overseas lately, mainly UK, Germany, Italy and China, so one theory is that somehow got me on CBP's radar, although for what I have no idea. Maybe they think I'm running some sort of illegal importing business or something? Nothing I've imported is for business, it's all stuff in the 10's to 100's of dollars range, and none of it is contraband though, so that doesn't really make sense. Another theory I have is that the tariff # Grin supplied for the motor seems to be bogus, maybe it was a typo, but I couldn't find it in the Harmonized Tariff Schedule, and perhaps that triggered some sort of red flag. Or perhaps a CBP officer saw the invoice and thought he could pull some sort of seizure or civil forfeiture and get himself a free e-bike kit--though it won't do him much good without the batteries and some other parts, so he will still have to spend a good chunk of dough, and there is zero basis for a seizure. Or being in Tennessee, maybe the CBP officer is just a good old boy and thought he would screw over a liberal San Franciscan leading up to our very contentious election in November. Or possibly this has something to do with Trump's trade war and they think these parts are coming from China by way of Canada; the only thing I found along those lines though was a policy that expired in August
exempting e-bikes from import duties by classifying them as motorcycles. Again, that policy expired in August and only affected whole e-bikes, not kits of parts, but maybe a CBP officer is confused about what is the current policy. Those are my 5 reigning theories.
Any helpful advice for how to clear this package through customs would be greatly appreciated. Even if you are a business importer of some kind with a small business, even though I am just a consumer, any procedural advice about how to navigate the customs system successfully is welcome.
I've included some photos below of the hauling antics I've gotten up to with the R&M justifying my new DIY build. I've also attached the bureaucratic paperwork I've had to sort through if anyone is curious. It's not too complicated, but amounts to far too many hoops to jump through for a simple online transaction.
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