I recently bought a brand new City LTD, and it was shipped to me by a large ground carrier. My excitement was quickly blunted when I removed the bike from the shipping materiel and box and found the rear fender was bent down and rubbing the rear tire. After further inspection, the small eye bolt on the rear dropout that the fender attaches to, was tweaked and the frame fractured at the rear drop out. Made a quick call to the online retailer I bought from. To their credit they are dealing with BMC directly, but this does make me a little skittish about a carbon vs aluminum frame. Has anyone else had issues with BMC or other carbon frames