Ravi Kempaiah
Well-Known Member
- Region
- Canada
- City
- Halifax
So much for German innovation and quality!
They lacked business acumen (to put it in a very generous way).
The US distributor has closed it's doors and I pity the customers who purchased bikes from them. Some may get support but it's not like you just go and get a replacement part in a day or two.
That is why it is important to know who you're buying it from!
Also, the German parent company was merged into what you now call HNF Heisenberg. Recently, they made a huge news splash by releasing their HNF- Heisenberg XF1 Model that has BMW's 4-pivot suspension, gates carbon drive. The whole swingarm moves and provides 150mm travel.
Anyone who had searched for Grace MX II Urban bike ( I believe @Nicolas Rouquette has one), can see the similarity between Grace MX Urban and HNF Heisenberg XD1 bike.
Here is Grace MX2 Urban
Here is the new HNF- Heisenberg XD1
(Link Removed - No Longer Exists)
The point is not instigate some kind of negative feeling about this brand but to understand the overall the dynamics of this E-bike market.
Last year, I was thinking of purchasing this to gift it to my brother in India and for some reason I did not commit that mistake.
Let there be grace upon everyone
They lacked business acumen (to put it in a very generous way).
The US distributor has closed it's doors and I pity the customers who purchased bikes from them. Some may get support but it's not like you just go and get a replacement part in a day or two.
That is why it is important to know who you're buying it from!
Also, the German parent company was merged into what you now call HNF Heisenberg. Recently, they made a huge news splash by releasing their HNF- Heisenberg XF1 Model that has BMW's 4-pivot suspension, gates carbon drive. The whole swingarm moves and provides 150mm travel.
Anyone who had searched for Grace MX II Urban bike ( I believe @Nicolas Rouquette has one), can see the similarity between Grace MX Urban and HNF Heisenberg XD1 bike.
Here is Grace MX2 Urban
Here is the new HNF- Heisenberg XD1
(Link Removed - No Longer Exists)
The point is not instigate some kind of negative feeling about this brand but to understand the overall the dynamics of this E-bike market.
Last year, I was thinking of purchasing this to gift it to my brother in India and for some reason I did not commit that mistake.
Let there be grace upon everyone