christob
Well-Known Member
Following other forum members, I wanted to share my observations now that I’ve accumulated 1,000 miles on the Café ebike from Vintage Electric Bikes Vintage Electric Bikes (“VEB”) of California.
Background: In January with my 50th birthday looming in August, being out of shape and at least 75 pounds overweight, I suddenly decided I would pursue an ebike. I hoped it would introduce enjoyable (and sustainable) exercise into my too sedentary lifestyle. I tipped the scales at 303 pounds (6 feet 2 inches tall) when I received the ebike on March 2. I figured the ebike would comfortably get me back into biking (with Assist eliminating the pedal-bike “miseries” such as hills I couldn’t tackle, range/fatigue limitations, etc.) And with a 6.7-mile one-way office commute on paved trails, I had no excuse not to attempt biking to work – which would then introduce at least 50 ‘unavoidable minutes’ of some level of exercise into those days.
I assumed the riding experience would eventually be fun – based on a throttle ebike rental years ago for a Golden Gate Bridge ride. But it has exceeded all my hopes & I’ve ridden nearly every day the weather permitted since early March 2nd (including some commutes on mornings in the low 30’s.) I now take a long detour after work to triple the ride home. With 1,000 miles and 22 office commuting days so far, I’m optimistic this has gelled into a new, enjoyable habit -- exactly what I wanted an ebike to do. I love that I can’t wait to get back on the bike – I’ve *never* looked forward to exercise, ever…! Even when I actively lost weight in the past... Now, it feels good getting home dripping sweat, as I see the pounds melting away…!
This is my first ebike, and my first sustained bike riding in at least 20 years. I took advantage of a deal on a demo bike VEB had – 74 miles clocked on the master odo plus a very minor scuff and a tiny dent on the rear fender – was enough for them to offer an attractive discount. (This was after a lengthy round of emails to answer my many newbie questions about ebikes. Eddie in Sales was very helpful and responsive.) The bike was shipped to Velofix, a mobile outfit, to do final assembly and deliver to me.
Key bike specs; 750w rear hub motor, 5 pedal-assist levels (no throttle mode), Class 3 / assist to 28mph, 48v 10.4Ah battery, chromoly steel frame, stocked tires 29x2 Schwalbe Fat Frank w/ Kevlar Guard, Shimano M365 hydraulic disc brakes, metal fenders in matching paint, Supernova 6v headlight and saddle-integrated red LED lights.
Likes / Positives (in no particular order):
I’m waiting on VEB’s autopsy of the first bike. But the “something shorted” idea may also be supported by what appeared to be slightly-melted plastic surrounding 2 of the female sockets on the battery mount receiving socket of the old controller. I only discovered the melted-looking bits the night Assist died, when I did an inspection of the bike at home to check all wiring connections while VEB prepared their trouble-shooting plan. I’m 99.9% sure that same plastic area was pristine when I got the bike; though it wasn’t an area I regularly examined since it was frequently covered by the installed battery.
Summary: So – now 1,000 miles in (all miles from both Café bikes) 14 weeks after delivery. (Winter weather, some travel, and finally the Assist failure left about 53 bike-able days in that 14 week span; though I managed about 25 pedal-only miles during the “no Assist” time; quite a different workout experience! ) At this point, I’d say the lack of suspension is the only serious shortcoming I’ve got with the bike. Although I do plan to try out a suspension seat post (and maybe even the Redshift Shock Stop stem?) after I drop 25 more pounds… I’m thrilled to share I’ve already lost 26lbs in those 14 weeks – yay, ebikes!
VEB support and service has been exemplary during the troubleshooting and ultimate replacement; I’m happy to say their “small outfit” presented no challenges! (At one point I called their HQ to check on the latest action plan – a new guy I’d not spoken to before answered. As I said my name, he knew instantly who I was – turns out it was the owner of the company who’d answered; while I was appreciative of his apology about the situation, I was even more relieved that he was completely in the loop on my case. I’ll never know whether I would have received this level of resolution and smooth handling from one of the larger manufactures, but I’m glad I don’t have to find out, either!
Background: In January with my 50th birthday looming in August, being out of shape and at least 75 pounds overweight, I suddenly decided I would pursue an ebike. I hoped it would introduce enjoyable (and sustainable) exercise into my too sedentary lifestyle. I tipped the scales at 303 pounds (6 feet 2 inches tall) when I received the ebike on March 2. I figured the ebike would comfortably get me back into biking (with Assist eliminating the pedal-bike “miseries” such as hills I couldn’t tackle, range/fatigue limitations, etc.) And with a 6.7-mile one-way office commute on paved trails, I had no excuse not to attempt biking to work – which would then introduce at least 50 ‘unavoidable minutes’ of some level of exercise into those days.
I assumed the riding experience would eventually be fun – based on a throttle ebike rental years ago for a Golden Gate Bridge ride. But it has exceeded all my hopes & I’ve ridden nearly every day the weather permitted since early March 2nd (including some commutes on mornings in the low 30’s.) I now take a long detour after work to triple the ride home. With 1,000 miles and 22 office commuting days so far, I’m optimistic this has gelled into a new, enjoyable habit -- exactly what I wanted an ebike to do. I love that I can’t wait to get back on the bike – I’ve *never* looked forward to exercise, ever…! Even when I actively lost weight in the past... Now, it feels good getting home dripping sweat, as I see the pounds melting away…!
This is my first ebike, and my first sustained bike riding in at least 20 years. I took advantage of a deal on a demo bike VEB had – 74 miles clocked on the master odo plus a very minor scuff and a tiny dent on the rear fender – was enough for them to offer an attractive discount. (This was after a lengthy round of emails to answer my many newbie questions about ebikes. Eddie in Sales was very helpful and responsive.) The bike was shipped to Velofix, a mobile outfit, to do final assembly and deliver to me.
Key bike specs; 750w rear hub motor, 5 pedal-assist levels (no throttle mode), Class 3 / assist to 28mph, 48v 10.4Ah battery, chromoly steel frame, stocked tires 29x2 Schwalbe Fat Frank w/ Kevlar Guard, Shimano M365 hydraulic disc brakes, metal fenders in matching paint, Supernova 6v headlight and saddle-integrated red LED lights.
Likes / Positives (in no particular order):
- Looks, style and finish! I was immediately drawn to the style of this bike when searching. Test rode 3 other brands, but this kept calling me back. I find it a very handsome bike with a nostalgic character that reminded me of bikes from childhood memories. I really like the “Skyline Bronze” paint color vs. the ubiquitous black. The bike draws positive comments from folks on the trail, at the local bike shop and the office.
- VEB’s “small shop” outfit; I liked that the VEB team is a small, bike-enthusiasts-turned-makers outfit in the USA. I realize there can be pros & cons to a smaller size (vs. a huge player like Trek) but it held an appeal for me and hasn’t posed any problems (see Issue, later on.)
- 2 - 3 hours full recharge. The charger (now) is 5 amps.
- Power. Level 4 and 5 are impressive and a lot of fun on an empty stretch of road. I’m not a speed junkie on the bike; I tend to hit max trip speeds for brief intervals, somewhere around 22-26mph on commutes or leisure rides (usually a downhill run.) Since I want exercise from most rides, I tend to stay in Level 1 whenever possible (gear-shifting regularly) while reserving Level 2 or 3 for when losing steam or on more serious / extended grades. In hindsight, I probably would have been fine with a 20mph ebike (VEB doesn’t have one in their lineup) – but I do like having that punch of power when I need it, and when I want the rush of that smooth speed!
- Leather-wrapped Velo saddle had integrated LED tail light. (Though I lost that in a saddle-change.)
- No suspension elements available; makes for a stiff ride over pavement cracks, tree-root buckled asphalt, etc. I sort of wish I had focused on this more, during my research & trial rides.
- Certainly not a lightweight ebike at 56lbs w/ battery. (But feels solid as a tank.)
- No mounting lugs anywhere on the frame for a water bottle cage!
- The included Supernova headlight only has steady-on; would like a daytime flash/pulse mode.
- I sort of wish the display panel offered more detailed battery / energy data (as EBR Forum posts have made me more curious about all that. Although I’m honestly not sure how long I’d sustain interest in those detailed figures, realistically!) The display panel does provide: Current Speed, Avg Trip Speed, Max Trip Speed, Master Odometer, Trip Odometer, Trip Time Duration, a 5-bar battery gauge, plus an active ‘graphical, segmented arc’ bar-meter as a visual depiction of motor input in real time.
- My initial purchase added a rear VO Campeur rack, Abus Bordo Centium lock & Spurcycle bell.
- Replaced the stock, leather-wrapped cylindrical style grips with Ergon GP1 leather.
- Added Mirrycle mirror and Topeak cage-mount accessory onto handlebar.
- Banjo Brothers canvas pannier bag; not weatherproof, but I’m not riding in rain (at least, not deliberately, yet!)
- Replaced stock perforated Brooks-leather-clad Velo saddle with a Brooks B67 spring saddle, which meant losing the integrated LED rear light of the stock saddle; so…
- Added strap-on rechargeable LED’s – seatpost-mounted rear red flasher, and handlebar mounted white flasher for daytime.
- A chirping rear-wheel squeak developed in the first couple weeks of riding. Between calls to VEB and investigations at my local shop, they couldn’t eliminate the sound (regardless of Assist level, pedaling or coasting.) VEB eventually sent me a whole new rear wheel / hub motor assembly, assuming it might be something faulty with the motor itself, after exhausting everything else.
- Curiously, the first full day of riding after the new wheel was installed (which by the way, did eliminate the chirp!) the Assist died completely, perhaps after 15 miles tallied that day on the new wheel. (This was at about 815 total miles on the bike.) It stopped assisting in any Level, on any terrain. (Although Walk Mode still worked to spin the rear wheel.) Later that same evening, the display panel would no longer power on.
Speculation was that the new wheel’s install could have inadvertently loosened or damaged wiring inside the controller (all within the metal battery-mount-bracket on the downtube.) So VEB sent a new controller / battery-mount, installed by my local shop. That restored the power-on capability and Walk Mode but did not resolve the Assist issue. At that point, VEB decided it was time to send a brand new replacement Café bike.
I found this outcome especially impressive since I’d purchased the first bike at a nice discount for being slightly used.
I’m waiting on VEB’s autopsy of the first bike. But the “something shorted” idea may also be supported by what appeared to be slightly-melted plastic surrounding 2 of the female sockets on the battery mount receiving socket of the old controller. I only discovered the melted-looking bits the night Assist died, when I did an inspection of the bike at home to check all wiring connections while VEB prepared their trouble-shooting plan. I’m 99.9% sure that same plastic area was pristine when I got the bike; though it wasn’t an area I regularly examined since it was frequently covered by the installed battery.
Summary: So – now 1,000 miles in (all miles from both Café bikes) 14 weeks after delivery. (Winter weather, some travel, and finally the Assist failure left about 53 bike-able days in that 14 week span; though I managed about 25 pedal-only miles during the “no Assist” time; quite a different workout experience! ) At this point, I’d say the lack of suspension is the only serious shortcoming I’ve got with the bike. Although I do plan to try out a suspension seat post (and maybe even the Redshift Shock Stop stem?) after I drop 25 more pounds… I’m thrilled to share I’ve already lost 26lbs in those 14 weeks – yay, ebikes!
VEB support and service has been exemplary during the troubleshooting and ultimate replacement; I’m happy to say their “small outfit” presented no challenges! (At one point I called their HQ to check on the latest action plan – a new guy I’d not spoken to before answered. As I said my name, he knew instantly who I was – turns out it was the owner of the company who’d answered; while I was appreciative of his apology about the situation, I was even more relieved that he was completely in the loop on my case. I’ll never know whether I would have received this level of resolution and smooth handling from one of the larger manufactures, but I’m glad I don’t have to find out, either!
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