warranty

Hi everyone, I bought a Chamrider 48V18.6AH ebike battery on the last black friday from Aliexpress(their official seller). I'm posting this to warn others about Chamrider seller and looking for a way to fix it. Because of the long winter, I could have mounted it to use in April on my bike. I...

I am strongly considering buying the 24" Stunner X6. Some questions- 1. In general, with Biktrix bikes, do you think it's wise to buy the extended warranty? 2. How good has their warranty service in general been for you if you need it? 3. Regarding the offroad motor option- I am well aware of...

Tale of woe. My Arie E has been out of commission since Feb. I bought it from shop in England who were terrible with the initial issue with the softwear so i took it to a local Orbea shop who is a qualified Mech on the system. He eventually found that the battery was coroded and contacted Mahle...

Tale of woe. My Arie E has been out of commission since Feb. I bought it from shop in England who were terrible with the initial issue with the softwear so i took it to a local Orbea shop who is a qualified Mech on the system. He eventually found that the battery was coroded and contacted Mahle...

I'd changed a flat and noticed my rear lugs were only finger tight. Also the real derailleur guard's mounting plate was slightly twisted & bent. This was pushing the derailleur mount 'out' forcing the chain off of the chainring in the XP's highest gear. So, now that the derailleur mounting plate...

Hi EBR! I wanted to share my Juiced experience: I purchased my HyperScorpian through the indegogo campaign. I received shipment July 16th. Upon receiving the shipment, I noticed the rear view mirror mount point had it’s enamel chipped, it was missing a front fender, and after around 10min of...

*Comment in Repost thread Blue HyperScorpian Repost* — Thread to be deleted or archived Hi EBR! I wanted to share my Juiced experience: I purchased my HyperScorpian through the indegogo campaign. I received shipment July 16th. Upon receiving the shipment, I noticed the rear view mirror mount...

I recently bought a RadCity, and you know what? I love it. It's my first electric bike, and I don't have a ton to compare it to, but I'm very happy with it. When it works. Unfortunately, it has problems, and some of those problems are compounded by the fact that Rad Power bikes are mail order...

Hi There, Giant EBike Warranty Global or not? Bought Giant Quick-E + in Toronto Canada and imported to Cape Town South Africa. Does the 2 year global warranty apply in South Africa, I am the original owner and purchaser of the bike. Many thanks, Gary

Hi there. Giant Quick-E + can you use it in the rain. Wondering if the rain would do any damage to the motor or electronics and if this would void the Giant 2 year warranty? Thanks, Gary Cape Town South Africa.

After riding my Motan 550 for 104 miles, the hub motor 'spun out' of soft aluminum rear dropouts on the frame. Addmotor rejected my warranty claim because I had changed the tires. Use caution when doing business with these fine folks. There are better choices in bikes, like Rad Rover. "Thanks...

I've had an ST1 for a couple of years. I commute on it, and now have around 10K miles on it. Still works fine, but I was interested in the ST2S because I wanted better brakes, better shifting, smart phone connectivity, and better distance. Now having bought an ST2S and ridden it for about a...

I am a petite ( 5'1") woman currently on a Surly which I love but am interested in buying an ebike for the steep hills in my neighborhood in Los Angeles. My wants: upright position, commuting and touring ( 60+ miles), removable and lockable battery and computer, quiet,comfortable ride with...

I've heard (through Internet videos) that the Stromer warranty transferred to a second owner, like a car warranty, but was informed that is not necessarily the case by a Stromer official. This is the pertinent section of the email -- " Although we do not have this aspect of the warranty terms...

I was looking at the parts Eric sells, at Luna Cycle. He has tried to sell parts into the Sondors market. I was surprised to find this: http://lunacycle.com/sondors-upgrades/sondors-replacment-fat-bike-hub-motor/ Thing is, you don't deal with the spokes. You replace the motor inside the case...