customer service problems

This is what Rad says about their product support on their website; "With tens of thousands of five-star reviews under their belts, our in-house product support team is the best in the business. They love troubleshooting, are happy to talk you through your options, and will always make it right...

I’ve moved on from iZip but I do have this Dash, a replacement for a 2016 Dash I bought that I went through two motor replacements with and was told that the motors that year were essentially faulty because the torque sensing was not adequately integrated. Anyways, I love going 28 mph...

I purchased a stride 500 from this company and the bike was great until battery went out and I requested a new replacement. I have now been waiting almost four months and everytime I call they say it will be another couple of weeks. Now they do not return my emails nor can you call because their...