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Hi, eDean. I had difficulty finding this, my own thread which I wanted to update. So I'll update, first. After finding that that I could get my ebike to perform properly when I started out using the turbo, then switching to another assist mode, all my problems with the ebike disappeared and I...

After much tribulation, and through a process of trial an error, I have finally figured out how my Neo Carbon ebike works. If I have a hill to climb, I need to start out with turbo to gain speed. Then, at a certain velocity, the ebike can be switched to Sport or Boost. The gears must be set...

After much tribulation, and through a process of trial an error, I have finally figured out how my Neo Carbon ebike works. If I have a hill to climb, I need to start out with turbo to gain speed. Then, at a certain velocity, the ebike can be switched to Sport or Boost. The gears must be set...

Thank you, Vern. I do intend to take the bike back to the dealer so his mechanic will see if what I've observed has any known solution. While at first I thought the motor was ceasing to work, I now lean more to the thought that the torque sensor needs adjustment. I've already had the control...

I read "Flymeaway's" "One month post Neo Carbon purchase" and can now add more to this posting. Flymeaway wrote that he gets good assist in “eco” and “standard” mode but, “from Standard to Sport it's almost imperceptible and from Sport to Boost I can't tell any change.” This is interesting as...

Hi, Flymeaway. Thanks for your speedy reply. You write that you get good assist in “eco” and “standard” mode but, “from Standard to Sport it's almost imperceptible and from Sport to Boost I can't tell any change.” This is interesting as my experience is the exact opposite. “Eco” and...

I've only recently purchased a Neo Carb and have posted my challenges with it on this forum. Initially my display and it's mount were not connecting properly which hid from me how my bike works. Since getting this part replaced I've noticed something that seems opposite from what's written in...

Hi, Court. Thanks for the input. Before responding to your two bullet's note the following observations I've made after today's ride... Anyone who’s ridden hills knows that there are times where you just get stuck. Either you’re in too high a gear when you hit the hill, or you’re in a low...

Hi, Ravi. I did see this video review (which was for a Neo Carbon without a throttle). I took his advice of shifting to a very low gear when I knew a hill was coming. One particular hill involved my having to come to an almost stop as I had to maneuver through a gate to get to it. When then...

Hi, and thanks to Ravi and Rich for your input. While getting the new console/mount put on the dealer, Cit-E-Cycles (citecycles.com), was assembling one of six new bikes that just arrived. There was no indication he was putting a larger wheel on the bike. He was just taking the parts from the...

Thanks Ravi. The silver ones connecting the display and the torque control have been checked many times but the problem persists. But as I'm no longer getting a problem "13" message as I did with my first display, I think the problem lies elsewhere. As to the dealer, he is not an expert on...

New Member here so I hope I'm posting this properly. Bought my Easy Motion Neo Carbon several weeks ago. I rode it many times on the same stretch of road and paths to see how it performs. Each time the bike performed differently. I took this information and went back to my dealer who, today...