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I'm in the Phoenix area :). Sending you virtual cheers!

Hallelujah, I think the new Specialized app fixed the problem. See this message thread https://forums.electricbikereview.com/threads/vado-sl-eq-5-0-assist-cuts-out.54306/ Thank God for people sharing on this forum!

I just rode for around an hour with the new Specialized app and had zero spontaneous assist cutouts. I need to test a few more times before I breathe a sigh of relief, but I think my problem might be solved. Hekkubus, I would like to buy you a beverage of your choice and raise a toast to you...

Agreed. Something doesn't make sense. After posting in this thread, I came across another where someone else described a very similar problem with their Vado. An update to the newer Specialized app apparently fixed the problem for TWO different people. I've been using Mission Control. I will...

Wow. This blows my mind because I have had exactly the same problem with my Creo since Aug. 2023. I do use the Mission Control app so who knows, maybe if I switch to the new app it will fix it. However, I swear the cut out still occurred when I rode with my phone completely turned off. However...

I bought a new Turbo Creo SL late last June. After only a few rides, I got a message that there was a battery error. LBS replaced the battery and I kept riding. I was using Smart Control in HR mode a lot at the time and got very inconsistent assist but chalked it up to either my lack of...