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No. In the case of my wife's bike, the LBS had to order a replacement part from the Netherlands. Once installed, the bike worked properly. But Specialized told the LBS that the replacement part should not have fixed the problem. So, Specialized offered to replace the entire bike. I...

Thanks for the warm welcome. I've already put 1K miles on mine and am pleased with it. According to the Specialized rep, the fault with the IGH on my wife's bike likely means it's operating in just one gear. Yet we went on a couple of 10-15 mile rides and she never mentioned it nor did she...

I recently purchased 2022 Vado 5.0 IGH bikes for my wife and I. Inexplicably, we're unable to access the cadence adjustment screen via a short-press of 'F2' on one of the bikes. The other bike operates as expected. I've scrutinized all Mastermind and Mission Control settings but have been...